Microsoft 365 and Office Subscription, account, billing For home Windows

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Transaction Code 413699, Unauthorised Payment, MICROSOFT MICR

On 05/06/2026. an unauthorised payment titled MICROSOFT MICR Leisure and Entertainment presented on my bank account. The amount deducted was 99.00 Euros. I have made no ONLINE purchases, as stated in my account details. I do not have any roll over…

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Christine Murphy 0

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AI answer

1 answer

Where has my office software gone since doing a PC reset?

I had to reset my PC as it was so slow. On reset, I am being asked to re-enter my code. I have no code to enter as my PC came ready built with office already installed.

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Ian Hamilton 0

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DaveM121 891.6K Independent Advisor

2 answers

I want to change my subscription fee being charged

I was recently told that I can downgrade from my current subscription to remove AI functions for desktop apps use, bringing my new charged fee to US$5.00. The only benefit I was told I would lose from the present subscription is desktop app AI use, while…

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Heston Matthew Jackson II 0

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DaveM121 891.6K Independent Advisor

2 answers

How to pay MS 365 office cost in Euro instead of NT(original setting) with same credit card(euro)?

The credit card I used to pay NT Dollar for MS 365 Office , Now its not working even changed the living country from Taiwan to Germany. How to solve it? Thank you for help.

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Chang 0

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Gunasekar N 70,330 Independent Advisor

2 answers

double conflicting statements about office 365 family / personal

I have an active Microsoft 365 Family subscription with 1 TB available and only 66 GB used. Outlook.com keeps showing “Subscription expiring” and “storage limit exceeded”. The account page shows a cancelled Microsoft 365 Personal subscription expiring in…

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Nathalie L 0

edited an answer

Ian-T 7,770 Microsoft External Staff Moderator

2 answers

I was charged $100 why?

I received notification from pay pal about a $100 payment. Why! I want my payment back!

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Phillip Hammond 0

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Xavier-D 9,435 Microsoft External Staff Moderator

2 answers

Update payment method

I have updated payment information and paid subscription. Still getting notices to do so when I pull up an existing or new spreadsheet, etc. My account show that nothing is due until 2027. Why is this happening?

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Janice Miller 0

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DaveM121 891.6K Independent Advisor

2 answers

Have to login every time I open Excel, Powerpoint, Word

I had this problem in the past, and things have been fine until my Microsoft account automatically renewed and defaulted to a setting that requires a password. I have to login every single time I open Powerpoint, Word, Excel, etc. Please help! I don't…

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Cathy 0

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Norah-L 6,870 Microsoft External Staff Moderator

1 answer

Payment started another subscription not

My subscription was starting to expire. I was trying to pay for my current subscription of Microsoft 365. But ended up creating a new subscription. I don't want two and I don't want to lose everything I have.. Is there a way to Transfer the recently…

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Carol Duhaime 0

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Xavier-D 9,435 Microsoft External Staff Moderator

2 answers

i cannot make skype calls via skype credit, it is asking me to update billing address but not letting me to do so

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HANISH CHAWLA 10

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Joe Chou 0

1 answer

Concern about a device failure shortly after the subscription is purchased and installed.

If one of the devices used for the personal subscription fails and is replaced how does the subscription recognize the new device?

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Lonnie Reavis 0

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AI answer

2 answers

Problem trying to pay MS 365 subscription

My subscription needs to be renewed. The information for the payment method on file is up to date. There is money in the bank account. Your system tells me that the payment method is not valid. It is valid. Is it possible to chat with a human?

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Charles Stokely 0

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John Jefferson Doyon 74,135 Independent Advisor

1 answer

Potential subscriber question about install

How many devices can you use with a subscription? If I have a desktop and a surface can I service both those devices with one subscription?

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Lonnie Reavis 0

commented

Lonnie Reavis 0

1 answer

password for Microsoft Teams Classic

I need to find my Microsoft Team Classic password to delete the app from my laptop. Where can I find that?

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Mary Beth GROFF 0

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Ferdinand Nanalig 30,505 Independent Advisor

2 answers

How to link new service offered with new computer to expiring subscription?

My original subscription is expiring but have not renewed due to purchase of new computer that comes with one year subscription. How do I link the 2 not to lose service.

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Helene Larway 0

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Estrella721 39,880 Independent Advisor

1 answer

Billing for deleted account

My Microsoft 365 account was registered under my college email which was deleted. I purchased through BESTBUY but because the account was deleted, in their system they cannot do changes (Cancel the subscription), I need help to either TRANSFER the…

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Ty Moore 0

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EmilyS726 240.6K Independent Advisor

2 answers

Billing repeatedly

I am being billed repeatedly by MS for office 365. This has been going on since 2025. I have had no success getting this corrected. who do I call for help. I started with 1.99 then 9.99, then 129.99, 69.99. All charges continue every month except the two…

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Charles Dunbar 0

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EmilyS726 240.6K Independent Advisor

1 answer

Incorrect shipping address on my 365 subscription

My 365 subscription is billed annually in June and shows a billing address in a state where I no longer live resulting in a sales tax fI should not have. Last year I updated my preferred billing and shipping address to my current address on my account…

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Margaret Thompson 0

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AI answer

2 answers

I inadvertently created a second account

I inadvertently created a second account. I was having trouble with my 365 subscription and I made create another account. My existing account is ******@outlook.com and I created another account ******@gmail.com so now I'm being billed for 2 365…

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Eileen Hartman 0

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Darhyl Amizola 44,120 Independent Advisor

2 answers

Microsoft account hacked

Hi! Unfortunately, I fell for a discord scam a few hours ago that cost my microsoft account to be hacked and compromised. I had to enter my username into a discord server, and then give them a verification code sent to my recover email, which they used…

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Rainie ZHOU 0

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DaveM121 891.6K Independent Advisor

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

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25,034 questions with Microsoft 365 and Office | Subscription, account, billing | For home | Windows tags

Transaction Code 413699, Unauthorised Payment, MICROSOFT MICR

Where has my office software gone since doing a PC reset?

I want to change my subscription fee being charged

How to pay MS 365 office cost in Euro instead of NT(original setting) with same credit card(euro)?

double conflicting statements about office 365 family / personal

I was charged $100 why?

Update payment method

Have to login every time I open Excel, Powerpoint, Word

Payment started another subscription not

i cannot make skype calls via skype credit, it is asking me to update billing address but not letting me to do so

Concern about a device failure shortly after the subscription is purchased and installed.

Problem trying to pay MS 365 subscription

Potential subscriber question about install

password for Microsoft Teams Classic

How to link new service offered with new computer to expiring subscription?

Billing for deleted account

Billing repeatedly

Incorrect shipping address on my 365 subscription

I inadvertently created a second account

Microsoft account hacked