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I want to change my subscription fee being charged

Heston Matthew Jackson II 0 Reputation points
2026-06-19T09:39:38.1766667+00:00

I was recently told that I can downgrade from my current subscription to remove AI functions for desktop apps use, bringing my new charged fee to US$5.00. The only benefit I was told I would lose from the present subscription is desktop app AI use, while AI online use would remain. This is what I want for my next billing period.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
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  1. DaveM121 891.6K Reputation points Independent Advisor
    2026-06-19T10:14:25.7433333+00:00

    The method to go from the current Microsoft 365 subscription to the cheaper Microsoft 365 Classic subscription is to log into your Microsoft account on the link below, choose Manage on the subscription and choose to cancel the subscription, then on the next page, scroll down and you should find the option to switch to the Microsoft 3654 Classic version without Copilot Ai.

    https://account.microsoft.com/services/

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  2. AI answer

    2026-06-19T09:39:57.67+00:00

    To pay less and remove AI features in the desktop apps, the subscription must be switched/downgraded to a plan with fewer features (a “classic”/non‑Copilot plan) if such a plan is available in the region and for the account.

    For consumer Microsoft 365 subscriptions, switching to a plan with fewer features is done by cancelling the current subscription and choosing a different plan during that process:

    1. Go to the Services & subscriptions page: https://account.microsoft.com/services and sign in with the Microsoft account that owns the subscription.
    2. Under Services & subscriptions, locate the current Microsoft 365 subscription and select Manage.
    3. Select Cancel subscription.
    4. On the Cancel page, review the options shown. When a lower‑feature plan (for example, a “classic” plan without Copilot/AI desktop features) is available, it appears here as a downgrade choice. Select the plan that matches the desired feature set and price.
    5. Follow the on‑screen instructions to complete the switch. The current subscription usually continues until the end of the current term, and then renews into the new, lower‑priced plan. Charges for the new plan start at that renewal.

    Notes based on the documented behavior:

    • Switching to a subscription with fewer features always goes through the Cancel subscription flow; the account keeps using the existing plan until it expires or renews into the new one.
    • In some regions (for example, where “Family Classic” or similar non‑Copilot plans are offered), the downgrade option appears during cancellation. If no such option is shown, only the standard cancellation (no automatic downgrade) is available.
    • AI benefits (Copilot and other AI features) in Microsoft 365 Personal, Family, or Premium are only available to the subscription owner and cannot be shared. Removing AI desktop features requires being on a plan that does not include those AI benefits.

    If the exact US$5.00 plan or the specific combination “no AI in desktop apps, AI still online” does not appear as an option during the cancel/switch flow, that configuration is not exposed as a selectable consumer plan in the documented switching process. In that case, contact Microsoft Billing Support from the support site to review available plans and pricing for the account and region.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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