How to pay MS 365 office cost in Euro instead of NT(original setting) with same credit card(euro)?

To pay Microsoft 365 in euros instead of New Taiwan dollars with the same (euro) credit card, two things must align: the subscription’s region and the payment method’s country/region. When they don’t match, payments can fail with the symptoms described.

Follow these steps in order:

1. Check the subscription region and status
   • Go to the Microsoft 365 Subscriptions page: https://account.microsoft.com/services
   • Confirm the existing Microsoft 365 subscription is still tied to the original (Taiwan) region. If it is, it will continue to bill in NT$.
2. Understand region limitations for subscriptions
   • A Microsoft 365 subscription generally cannot be moved directly to a different country/region.
   • If the subscription was purchased for Taiwan, it must either:
     • Be allowed to expire, or
     • Be cancelled, and then a new subscription can be purchased for Germany.
   • This behavior is described in the guidance for changing region: an existing subscription in another region must be gone before purchasing in the new region.
3. Cancel or let the Taiwan subscription expire
   • If immediate change is needed, cancel the current Taiwan-region subscription from the Services & subscriptions page.
   • After cancellation and once it is fully expired, a new subscription can be purchased in the new region (Germany), which will bill in euros.
4. Set the Microsoft account region to Germany
   • Go to the Your info page: https://account.microsoft.com/profile
   • Edit profile info and change the country/region to Germany.
   • This step is required before adding a payment method for a different country.
5. Add the euro credit card as a German payment method
   • After the profile region is set to Germany, go to the Payment options page: https://account.microsoft.com/billing/payments
   • Select Add a new payment method and add the euro credit card issued for Germany (or another euro-area country).
   • If the card still cannot be added, verify with the bank that there are no security blocks and that the card is issued for the same country/region as the account. If issues persist, contact Microsoft support.
6. Purchase or renew Microsoft 365 in Germany (EUR)
   • With the account region set to Germany and the euro card added, purchase or renew Microsoft 365 again.
   • The subscription will now be billed in euros, using the German-region payment method.

If activation or renewal in a different region still fails (for example, due to region mismatch), contact Microsoft Support for region/activation issues and for help if the subscription cannot be renewed in the new region.

References:

• Add a new bank or credit card to your Microsoft account
• Problems renewing a Microsoft 365 subscription
• Change your country or region in Microsoft Store
• Office error "Account Notice: We've run into a problem with your Microsoft 365 subscription"
• Manage payment methods for Microsoft business accounts