Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
1 answer
Azure student account credit expired
Hello folks I am using Azure student subscription account but my credits got expired any one can help me with that i want to use them or any way that they can extend my credit expire date.
Cost Management
asked 2026-06-19T06:06:35.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 5%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Sanaullah
0
Reputation points
edited a comment 2026-06-19T11:12:40.6+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 22%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Lakshma Reddy Vattijonnala
920
Reputation points Microsoft External Staff
Moderator
8 answers
Azure Billing Profile is Disabled but Subscription is Active and I Cannot Reach Billing Support
Hello, I have an Azure subscription with the following situation: - Billing Profile status: Disabled - Subscription status: Active - Amount due: SEK 0.00 - Payment methods: Valid and active - Role: Billing Profile Owner - Azure Plan: Microsoft Azure Plan…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-12T17:51:28.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 84%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Reidar Nilsen
0
Reputation points
commented 2026-06-19T03:38:45.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 68%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBY%3C/text%3E%3C/svg%3E)
Bharath Y P
9,730
Reputation points Microsoft External Staff
Moderator
2 answers
Azure billing support
Hi subscribed for Azure free trial version. I tried using my free credits. Unfortunately I was charged extra by Microsoft. I tried deleting my resources and disabling my account. But Microsoft is charging me from my credit card. I am unable to stop…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-12T16:34:29.6533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 13%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Archna Srinivas
0
Reputation points
commented 2026-06-19T03:38:28.96+00:00
Bharath Y P
9,730
Reputation points Microsoft External Staff
Moderator
2 answers
Approved Azure nonprofit grant not accessible — provisioned to onmicrosoft.com account not present in our tenant
Our nonprofit's Azure grant application was approved, but we cannot access the credits. The approval shows the grant registered under an onmicrosoft.com address. However: That account does not appear in the active users list of our Microsoft 365 /…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-12T14:30:02.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 49%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETC%3C/text%3E%3C/svg%3E)
Team CEI
0
Reputation points
commented 2026-06-19T03:37:50.54+00:00
Bharath Y P
9,730
Reputation points Microsoft External Staff
Moderator
2 answers
Billing Profile is disabled and subscription is active
Billing Profile is disabled. Subscription is active. Amount due is SEK 0. Valid payment methods are configured. I am Billing Profile Owner. Azure portal only redirects me to troubleshooting guides and I cannot create a billing support ticket.
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-12T14:11:53.18+00:00
Reidar Nilsen
0
Reputation points
commented 2026-06-19T03:37:34.91+00:00
Bharath Y P
9,730
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Invoice PDFs not attached to "Your Microsoft Invoice ... is ready" emails
Every month I get an email from Microsoft/Azure with the title "Your Microsoft Invoice GXXX... is ready" This email normally includes the invoice as a PDF attachment. This month the PDF was not attached (despite there being a reference in the…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-12T18:22:52.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 12%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES1%3C/text%3E%3C/svg%3E)
SimonY-1215
80
Reputation points
commented 2026-06-19T03:36:54.0733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 49%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAU%3C/text%3E%3C/svg%3E)
Albrecht, Ulrich (IT Bielefeld)
0
Reputation points
2 answers
Recommended Azure Setup and Monthly Cost for Document Processing Pilot (500–2,000 Emails/Month)
For a manufacturing company processing approximately 500–2,000 emails and PDF attachments per month, what would be the recommended minimum Azure setup and expected monthly cost for: Azure Functions Azure AI Document Intelligence Azure Storage We…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-03T06:20:25.74+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUA%3C/text%3E%3C/svg%3E)
Ulrika Andreasen
0
Reputation points
commented 2026-06-19T03:34:58.07+00:00
Bharath Y P
9,730
Reputation points Microsoft External Staff
Moderator
0 answers
Extension of 1 month
Dear Microsoft for Startups Founders Hub Team, Thank you for your continued support through the Microsoft for Startups Founders Hub program. We truly appreciate the assistance provided so far, which has played an important role in helping us build and…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-15T11:18:26.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 23%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPK%3C/text%3E%3C/svg%3E)
Pratik Khanapurkar
0
Reputation points
commented 2026-06-19T03:07:06.9833333+00:00
Bharath Y P
9,730
Reputation points Microsoft External Staff
Moderator
2 answers
Azure - Locked Invoice - Not Payable from Portal
Invoice is currently locked, which is not allowing me to create any new subscriptions in Azure Portal When I go to "Pay now" I get the following message directing me to Azure Support:
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-11T13:39:12.7666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 69%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENH%3C/text%3E%3C/svg%3E)
Nick Hathoot
0
Reputation points
commented 2026-06-19T03:03:20.8766667+00:00
Bharath Y P
9,730
Reputation points Microsoft External Staff
Moderator
1 answer
azure creadits
Azure credits are coming due. how to use... please let me know. plese call me urgently. PII REMOVED <PII Removed>
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-16T07:05:40.2733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 40%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
박미선
0
Reputation points
edited a comment 2026-06-18T16:40:16.4133333+00:00
Bharath Y P
9,730
Reputation points Microsoft External Staff
Moderator
1 answer
Azure NGO grant not reflecting
Hi, I have already renewed my Azure NGO Grant but it is NOT showing on billing portal and due to that my invoice is shwoing past due and I am at risk of loosing data. Need urgent help
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-17T20:15:40.47+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 9%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKT%3C/text%3E%3C/svg%3E)
Kadamb Thakkar
0
Reputation points
commented 2026-06-18T02:47:48.9+00:00
Kadamb Thakkar
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Cardholders name is incorrect
I tried to access the free account but while signing up it's showing me that the cardholder's name is incorrect even though it is correct . I tried it several times and with different cards too but it still showed me the same error. i checked everywhere…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2021-10-21T14:20:53.913+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 16%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Rohit Raj
26
Reputation points
commented 2026-06-17T17:39:46.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 80%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHB%3C/text%3E%3C/svg%3E)
Hibberth Bright
0
Reputation points
2 answers
Inquiry Regarding Invoice Receipt Timing and Request for Earlier Delivery
Hello Azure Support Team, I am writing to inquire about the timing of invoice delivery. Our current billing period runs from May 1st to May 30th; however, we are receiving the invoice on June 9th, which is the actual payment date. We would like to…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-11T01:53:55.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 36%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPC%3C/text%3E%3C/svg%3E)
PROFILE-CHEOLS
0
Reputation points
edited an answer 2026-06-17T17:21:43.5033333+00:00
Lakshma Reddy Vattijonnala
920
Reputation points Microsoft External Staff
Moderator
1 answer
During setup I noticed that the location/region selection did not match my actual country, but the subscription still activated correctly.
I am using a Visual Studio Azure subscription with credits. During setup I noticed that the location/region selection did not match my actual country, but the subscription still activated correctly. Is this acceptable for development use, or should I…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-17T09:18:15.8133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 84%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAI%3C/text%3E%3C/svg%3E)
Amghar, Ismail
0
Reputation points
answered 2026-06-17T13:29:56.29+00:00
Bharath Y P
9,730
Reputation points Microsoft External Staff
Moderator
2 answers
MS AZURE - how to donwload invoices and make sure invoices are sent by e-mail ?
Good day, Please advise how to download invoices and make them sent by e-mail ? Where do I find my virtual machines and the dashboard I used to use for many years ? Best regards, Grzegorz Nowak <PII Removed>
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-15T08:10:10.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 79%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Grzegorz Nowak
0
Reputation points
answered 2026-06-17T12:14:28.27+00:00
Grzegorz Nowak
0
Reputation points
1 answer
I'm trying to register for a student account but it's failing.
“My university Microsoft account automatically synchronized the wrong last name ('Levi's'), which caused the automated system to reject my Azure for Students verification. I am a legitimate student at HUST. Please help me verify manually.”
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-17T04:14:38.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 84%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Le Viet Tuan 20250751P
0
Reputation points
answered 2026-06-17T10:21:16.6066667+00:00
Bharath Y P
9,730
Reputation points Microsoft External Staff
Moderator
1 answer
How to cancel my Azure subscription, when my account is locked?
Hi, I'm using my alternative email to sign in. My account is locked for years due to abnormal attempt to log in. I tried to recover my account many times. I can successfully get OTP but when I enter it, nothing happens and it keep telling me to use…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-14T17:31:34.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 19%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPV%3C/text%3E%3C/svg%3E)
Pakawat Vigayatipat
0
Reputation points
commented 2026-06-17T10:00:32.74+00:00
Bharath Y P
9,730
Reputation points Microsoft External Staff
Moderator
1 answer
One of the answers was accepted by the question author.
Cant move an MCPP purchase Virtual Machine and associated items to Azure Sponsorhip
I am trying to move an MCPP purchase VM and associated Network/Disk etc to the Azure Sponsorship but I am unable to select Azure Sponsorship. What can I do here?
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-11T05:43:06.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 21%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Chadha Harpaul
40
Reputation points
accepted 2026-06-17T01:48:32.35+00:00
Chadha Harpaul
40
Reputation points
2 answers
AZURE Disabled billing profile
I'm having an issue starting a new subscription because of past due balance of $9.98 which occured when I changed a my debit card for security reasons. I have updated my billing method and subsquent invoices where billed just fine. When attempting to add…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-08T17:59:04.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 42%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mark Medina
0
Reputation points
edited an answer 2026-06-16T11:56:52.9266667+00:00
Lakshma Reddy Vattijonnala
920
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Clarification on Azure Network Interface (NIC) Billing and Associated Costs
I would like clarification regarding the billing behavior of Azure Network Interfaces (Microsoft.Network/networkInterfaces). Based on our analysis of Azure Cost Management exports, Azure Retail Prices API, and Azure documentation, we could not identify…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
4,839 questions
asked 2026-06-11T05:39:47.1566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 91%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
RajKumar Kannan
140
Reputation points
accepted 2026-06-16T10:19:53.59+00:00
RajKumar Kannan
140
Reputation points