Azure student account credit expired

Hi @Sanaullah When Azure for Students free credit is exhausted or reaches its expiration date, Microsoft disables the subscription to prevent charges beyond the included credit. Microsoft documentation does not provide a mechanism to extend or renew expired Azure for Students credits. To keep using Azure, you generally need to upgrade your subscription.

What likely happened

• Your subscription was disabled because your credit expired (or you reached your spending limit).
• For Azure for Students, credits expire at the end of 12 months, and then the subscription is disabled.
• For Azure free accounts, the $200 credit period is 30 days and free services have additional time; if you don’t upgrade, the subscription gets disabled.

What you can do now (to regain access)

Option A: Upgrade to pay-as-you-go (recommended)

1. Sign in to the Azure portal: https://portal.azure.com
2. Go to Subscriptions
3. Select the subscription that was created for your student/free offer
4. Choose Upgrade subscription (or the upgrade banner)

What to expect after upgrade

• The subscription should be reactivated after the upgrade.
• If you upgrade, you keep remaining credit for the full 30 days from when you signed up (for Azure free accounts).
• After upgrading, you’ll be charged pay-as-you-go rates for anything beyond the free/student benefits.

Option B (Azure for Students): Contact Azure support to upgrade/reactivate

For Azure for Students, the documented path is to upgrade your subscription to pay-as-you-go by contacting Azure support:

Here are the steps you can follow to create support requests:

• Go to Azure portal > Search for Help + Support or  https://portal.azure.com/#view/Microsoft_Azure_Support/HelpAndSupportBlade/~/overview
• Click on Create a Support Request.
• On right-side panel, enter Subscription Management and click Go > select the issue with "Subscription Management" > select your Subscription then click Next.
• Do not click on any suggested articles instead click on the Create support request on top of the panel.
• Select the Issue type as Subscription Management and, select the summary, problem type and problem subtype as per your issue like below > then click on Next.
• Do not click on any recommendation solution/article, instead click on the Return to support request then click Next.
• Fill all the required information and provide a clear description of your issue and click Next.
• Review and create as submit the support request.
• You should receive an automated email within a few minutes and then be contacted by support team.

Kindly check the documentation for more details to create support ticket: https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request

Kindly check the below documentation to know more details why your account disabled:

• https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/azurestudents-subscription-disabled
• https://azure.microsoft.com/free/students/

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