22,873 questions with Outlook | Web | Outlook.com | Account management, security, and privacy tags

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3 answers

Outlook Account Recovery

Hello, my Outlook account has been blocked or hacked, and I can't seem to recover it. I've tried to recover it using the forms, but it's not working. It's really important that I get my Outlook email account back. The Outlook account I want to recover is…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-15T09:54:39.24+00:00
Oksana Babiuk 0 Reputation points
answered 2026-06-19T12:31:50.7333333+00:00
Darhyl Amizola 44,120 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

hotmail forwarded to mystery account

When people send me an email message to to my hotmail account, they get a reply from ******@outlook.com saying SN1PEPF0002BA4B.mail.protection.outlook.com rejected your message to the following email addresses: ******@hotmail.com The email was not…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-18T15:25:35.1466667+00:00
DP 0 Reputation points
commented 2026-06-19T12:25:23.17+00:00
DP 0 Reputation points
4 answers

Microsoft Account Compromised – Unable to Contact Support

My Microsoft account was compromised through a passkey that I never requested. As a result, the attacker removed my Gmail address and changed my password, effectively removing all the sign-in methods that I knew and had access to. Since my Gmail address…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-08T20:07:58.67+00:00
Faustino Pasquali 10 Reputation points
edited the question 2026-06-19T12:23:38.2433333+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
2 answers

i seriously tried all the suggested ways but none is working

i am trying my very best to recover my email address. two years ago microsoft locked my account, i manage to use the recovery email to recover it. but 2 years later, my account is locked again. i never changed my recovery email, yet why this time i cant…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-19T08:28:40.3733333+00:00
LAI FUN LAW 0 Reputation points
answered 2026-06-19T09:28:14.4233333+00:00
Darhyl Amizola 44,120 Reputation points Independent Advisor
2 answers

not receiving emails on [PII: Removed]@hotmail.com

no longer receiving any email on [PII: Removed]@hotmail.com

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-18T23:20:04.0433333+00:00
Michael Polansky 0 Reputation points
answered 2026-06-19T07:30:41.09+00:00
Alice-N 10,370 Reputation points Microsoft External Staff Moderator
2 answers

my account got hacked - is there a way to restore the deleted mails?

my account got hacked on June 12th - i could restore only the mails from delete folder all the rest is gone. is there a way to get the mail history back or is this lost forever?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-18T14:13:21.3133333+00:00
Enza 0 Reputation points
commented 2026-06-19T06:45:45.3233333+00:00
Enza 0 Reputation points
1 answer

Emails marked as 'this message seems dangerous

Hi, Recipients of emails from my address receive a red notice stating "this message seems dangerous, the sender's account may have been compromised. Avoid clicking links, downloading attachments or replying with personal information. If you know…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-19T05:22:08.81+00:00
answered 2026-06-19T05:22:25.09+00:00

AI answer

1 answer

Incorrect name displayed on my email account

Hello Support Team, I’m having an issue with my email account where the wrong name is appearing when I use my email. When I check my account settings, it shows my correct real name. However, when I send emails or when my email is viewed, it displays a…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-18T22:23:19.2533333+00:00
bella meurer 0 Reputation points
answered 2026-06-19T04:43:39.2733333+00:00
Alice-N 10,370 Reputation points Microsoft External Staff Moderator
2 answers

not getting email on outlook since 5/27/26

I was I using help on 365 and was told to call [PII: Removed] because the system wasn't letting me get a call back. I need help and need to speak with someone

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-18T17:41:18.6233333+00:00
Michael Bardwil 0 Reputation points
answered 2026-06-19T04:13:32.6133333+00:00
Alice-N 10,370 Reputation points Microsoft External Staff Moderator
2 answers

Security info was deleted from my Microsoft account which supposedly no longer exists. HELP

I received an email from The Microsoft Team on June 12th, detailing that some security info regarding an email I have previously successfully logged into on games including Minecraft, has been deleted or does not exist. It mentions the email and a…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-19T02:35:25.81+00:00
Madeline Savill 0 Reputation points
answered 2026-06-19T03:17:06.91+00:00
Gunasekar N 70,330 Reputation points Independent Advisor
1 answer

2FA Does Not Send SMS Security Code.

Hello! I hope you are all having a wonderful day. Recently, I have attempted to add a recovery email to my current Microsoft email. However, when trying to complete such a task, as well as other security and privacy-related methods, the website uses my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-15T17:30:53.35+00:00
Aria Gaming 0 Reputation points
commented 2026-06-19T02:38:06.5366667+00:00
Hornblower409 9,750 Reputation points
5 answers

Need help recovering Hotmail account — ACSR failed multiple times

I am trying to recover my spouse’s Hotmail account (******@hotmail.com). We have submitted the Microsoft Account Recovery Form (ACSR) multiple times, but it keeps failing. We cannot receive verification codes because the recovery phone and email are no…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-15T12:47:49.87+00:00
Peter Olsson 0 Reputation points
answered 2026-06-19T01:45:57.0166667+00:00
Darhyl Amizola 44,120 Reputation points Independent Advisor
2 answers

Account blocked after being hacked

Has anyone else experienced this with Microsoft account recovery? My Microsoft account was hacked on May 7, 2026. After more than a month of trying to recover it, Microsoft has now declined my account recovery request and I still do not have access to my…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-13T16:11:12.0033333+00:00
Jay C 0 Reputation points
commented 2026-06-19T00:27:03.1033333+00:00
Jay C 0 Reputation points
2 answers

Mother's account has been hacked

My mother fell victim to a phishing scam and is now locked out of her hotmail account. I cannot log in to Microsoft for support under her account. Any attempts to use the support site put me in a loop because the site believes nothing is wrong with her…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-18T23:46:23.39+00:00
Neil Mittal 0 Reputation points
answered 2026-06-19T00:25:38.5133333+00:00
Darhyl Amizola 44,120 Reputation points Independent Advisor
2 answers

recover email

Hello, I’m having trouble logging into my email account. I no longer have access to the phone number linked to my account because I moved to another country, so I can’t receive the verification code. Also, I haven’t sent any emails recently, so I don’t…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-18T22:12:26.0833333+00:00
answered 2026-06-18T22:51:03.82+00:00
Estrella721 39,880 Reputation points Independent Advisor
3 answers

Prove you are Human

I am trying to create an account and when the "press and Hold" window pops up, there is no button there for me to press and hold. You probably need to be a robot to see it and human to press and hold it! * moved from [Microsoft System Center ›…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-01-13T15:02:08.7566667+00:00
Ari Gasner 0 Reputation points
answered 2026-06-18T16:08:16.2533333+00:00
Ken Heart 0 Reputation points
2 answers

I suddenly lost access to my main email and I can't receive the verification code.

The problem started like this: Initially, Outlook told me I needed to log back into a couple of my registered accounts, which I did. However, something happened to my main account. It's not accepting my password, and I haven't received any suspicious…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-13T16:16:56.6266667+00:00
İmge Ören 0 Reputation points
commented 2026-06-18T16:04:58.8033333+00:00
İmge Ören 0 Reputation points
1 answer

hotmail forwarded to mystery account

When people send me an email message to my hotmail  postmaster sends a message SN1PEPF0002BA4B.mail.protection.outlook.com rejected your message to the following email addresses: carter x200 at hotmail     The email was not sent to this address   I do…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-18T15:29:22.74+00:00
DP 0 Reputation points
answered 2026-06-18T15:29:39.98+00:00

AI answer

1 answer

My account got hacked my account was ******@gmail.com

I got hacked today and i want to get my account back bcs i have important stuff there * moved from [Microsoft Security › Microsoft Authenticator]

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-18T14:07:32.16+00:00
Alex kolev 0 Reputation points
answered 2026-06-18T14:50:43.38+00:00
DaveM121 891.6K Reputation points Independent Advisor
1 answer

Account recovery for a different email

hello, so had to make a separate email a while back for my child so she could play sea of thieves with me, i have since lost the password too this email. i have gone through as far as i can in the account recovery but the questions it is asking are not…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-06-18T14:38:20.54+00:00
Harrison Maunder 0 Reputation points
answered 2026-06-18T14:38:37.8933333+00:00

AI answer