2,714 questions with Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video tags

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Camera shuts off repeatedly while in Teams meetings but not while using other video platforms like Zoom, Webex or Google Meet

This is a fairly recent issue (within the last two weeks) I do not know what changed but my camera consistently shuts off while in Teams meetings. At first, I thought it was a camera issue. I am using the built-in camera in my laptop. I have gone through…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-19T12:56:27.6866667+00:00
Christine Johnson 0 Reputation points
answered 2026-06-19T12:56:53.5+00:00

AI answer

3 answers

Air Pods dont work with teams

Everyone is complaining and me too, everything worked fine, then without doing anything no one ios able to hear me or listen to me. Looks like Microsoft does this on purpose if I see the other posts. Just sell all shares.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-17T11:11:38.4566667+00:00
Krause, Daniel 0 Reputation points
edited an answer 2026-06-19T07:13:21.74+00:00
Krause, Daniel 0 Reputation points
2 answers

Teams Audio problem

Hi I need help i accidently choose to turn off my camera and mic on a teams call, not able to reactive it now

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-18T19:48:19.71+00:00
waqas khan 0 Reputation points
edited an answer 2026-06-18T22:45:30.13+00:00
Jay Tr 12,960 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

I have no audio on my laptop

I do not have audio any longer on my laptop with Windows 11. It worked yesterday in a TEAMs meeting 6/17/2026. Any help would be appreciated. Best,

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-18T18:06:15.4533333+00:00
Wear, Casey@Parks 0 Reputation points
commented 2026-06-18T22:31:58.1+00:00
Ian-Ng 14,015 Reputation points Microsoft External Staff Moderator
2 answers

I can hear people in teams, but they cannot hear me. What is causing this? Please help!

I can hear people in teams, but they cannot hear me. What is causing this? Please help!

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-18T19:54:17.65+00:00
Swartz, Shane 0 Reputation points
answered 2026-06-18T21:11:15.8033333+00:00
Ruby-N 12,070 Reputation points Microsoft External Staff Moderator
2 answers

What counts as a follow up in dynamics?

In dynamics, what counts as a follow up? Our company has dial pad integrated into Dynamics, and when I send a text or do a phone call it logs it into Dynamics, but I'm curious if I also have to log an interaction for it to count as a follow up?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-18T20:42:31.3766667+00:00
Daughtry, Ben 0 Reputation points
edited an answer 2026-06-18T21:09:43.39+00:00
Alexis-NG 16,790 Reputation points Microsoft External Staff Moderator
2 answers

camera not working in Teams

When I turn the camera on in Teams, it says "Your camera is in use by another application" I do not know how to tell what application is using the camera and how to fix it.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-17T12:29:54.6566667+00:00
Deb Gearty 0 Reputation points
commented 2026-06-18T14:23:47.3366667+00:00
Demi-N 18,400 Reputation points Microsoft External Staff Moderator
2 answers

Audio not detected when using laptop and Microsoft Windows 11

How to fix audio on Microsoft Windows 11 where my audience cannot hear me when using Teams or Zoom. I can see the people, I can hear them through my laptop speakers, but they cannot hear me but can see me.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-17T02:11:50.2866667+00:00
Jo Heron 0 Reputation points
commented 2026-06-17T23:36:21.7433333+00:00
Sophie N 16,060 Reputation points Microsoft External Staff Moderator
2 answers

TEAMS SOUND

Hi, When on teams I can not hear the other people calling me but they can hear me. I have checked and the F4 button is not pressed.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-16T09:20:18.2866667+00:00
Barrett, Anita | She/Hers 0 Reputation points
commented 2026-06-17T17:08:42.8133333+00:00
Naveeda Jalal 0 Reputation points
2 answers One of the answers was accepted by the question author.

Questions Regarding HIPAA Compliance for Telehealth via Microsoft Teams

Hello, I work for a small healthcare center with six providers offering telehealth services. We are looking for the best way to provide this service in a HIPAA/HITECH-compliant manner without integrating it into our medical record system. Zoom is one…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-01-16T14:57:10.26+00:00
Alicia Millette 20 Reputation points
answered 2026-06-17T11:41:37.7766667+00:00
Steve Waugh 0 Reputation points
2 answers

Microsoft Teams Voice for whole organisation outbound calls not working

Hi, Since around 9am BST today our organisation (>2000 users) have not been able to make outbound phone calls via teams voice and direct routing (3rd party supplier) I have raised a support call: [Moderator note: Personal information removed] around…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-16T13:53:50.92+00:00
Adm B 10 Reputation points
edited the question 2026-06-16T14:30:54.5633333+00:00
Tamara-Hu 16,450 Reputation points Microsoft External Staff Moderator
2 answers

My shokz openfit 2+ is not working on MS Teams, But working on Windows.

My shokz openfit 2+ and Shokz openmove headsets are not working in MS Teams but works in Windows(notifications, videos, music)

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-15T03:22:40.28+00:00
Glenn Tiopes 0 Reputation points
commented 2026-06-15T23:56:50.5666667+00:00
Huy-K 12,470 Reputation points Microsoft External Staff Moderator
2 answers

Query regarding Calling feature in Microsoft Teams

Hello, can we call any person by dialing the phone number in India and outside India using Microsoft Teams, in the following scenerio, and if yes what is the full procedure and requirement of implementing this feature: 1- If the person uses Microsoft…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-01T04:28:32.95+00:00
Amrita Dubey 0 Reputation points
edited an answer 2026-06-15T12:17:19.9033333+00:00
Alina Le 2,615 Reputation points Independent Advisor
1 answer

microphone

how do i connect my microphone from laptop to teams and sound

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-12T01:15:31.5+00:00
Karen Dowling (AU) 0 Reputation points
commented 2026-06-14T10:12:59.4833333+00:00
Jade Ng 12,980 Reputation points Microsoft External Staff Moderator
2 answers

The integrated camera doesn`t work with Teams

The integrated camera doesn't work during Teams meetings unfortunately - what can I do to solve the issue?

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-11T08:35:39.0033333+00:00
Palme, Konstanze 0 Reputation points
commented 2026-06-12T14:25:38.7233333+00:00
Demi-N 18,400 Reputation points Microsoft External Staff Moderator
2 answers

Teams Camera Not Working On Lenovo E14 and E16

Hello, At first i was having 1 user in my organization with teams camera issue, the camera wont just turn on. when i open the native app on the laptop it opens but on teams it does not come on. i have to disable and then restart then enable the camera…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-10T18:33:13.46+00:00
Semasa 0 Reputation points
commented 2026-06-11T21:39:52.2933333+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
2 answers

I turned off audio and video in teams and cant turn back on

I cant turn on video and audio in teams I just wanted to turn off camera and now nothing wil come back on

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-01-22T17:59:30.4633333+00:00
Denise Lapp 5 Reputation points
commented 2026-06-11T13:41:16.59+00:00
KoenTee 6 Reputation points
2 answers One of the answers was accepted by the question author.

Jabra Evolve 65 TE / Evolve2 65 disconnect when answering a Teams or phone call via MS Teams

Hi A few days ago, we've encountered the issue that our Jabra Evolve 65 TE linked with a Jabra Link 390 disconnect, as soon as you pick up a call or want to make one via MS Teams. Happens with both - Teams or phone calls. Firmware of Jabara Evolve…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-04-29T14:20:01.28+00:00
Schmidlin, Pascal 20 Reputation points
commented 2026-06-11T12:32:52.45+00:00
Omar Hempsall 0 Reputation points
2 answers One of the answers was accepted by the question author.

Microphone in Teams keeps getting muted

This regards an issue while using a professional Teams account of which I am not the admin. Hi, Whilst joining a particular Teams session on a regular basis, every 2 days, my microphone keeps getting muted when I try to speak. This topic only applies to…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-10T08:52:51.6166667+00:00
Bitounis, Spyridon (ECE3D) 20 Reputation points
commented 2026-06-11T12:13:27.0266667+00:00
Julie Huynh 1,530 Reputation points Independent Advisor
1 answer

Teams telephony migration

Hello Team, We are using Teams telephony in our environment. There is one site which uses other system for calling and now they want to move to teams telephony. They have already requested for porting of phone number range and are asking us to prepare…

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-06-09T09:05:38.08+00:00
Seerat Fatma 70 Reputation points
edited an answer 2026-06-09T10:45:55.2666667+00:00
Jess-Q 11,520 Reputation points Microsoft External Staff Moderator