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AADSTS90015: Requested query string is too long. error message on Mac when accessing teams via MS 365

hi, I am logging into a work teams account via ms 365 on my Mac, but when ever I open MS Teams I get the error message AADSTS90015: Requested query string is too long. how can I fix it? thanks

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asked 2026-06-18T23:01:58.88+00:00
Sophia Adams Bhatti 0 Reputation points
edited an answer 2026-06-19T00:46:14.04+00:00
Jade Ng 12,980 Reputation points Microsoft External Staff Moderator
1 answer

Teams will not allow me to logon with my email address and password.

Whenever I try to login with my 2nd email address for the school PTA this is the error message that I receive. Now I'm panicking I've lost everything! Please help! [Moderator note: Personally Identifiable Information removed]

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asked 2026-06-17T20:16:16.1433333+00:00
Danielle Martin 0 Reputation points
edited the question 2026-06-17T20:58:54.6966667+00:00
Ruby-N 12,070 Reputation points Microsoft External Staff Moderator
2 answers

Can’t sign in Microsoft account because of Authenticator app

Hi, I need help with logging into my university Microsoft account. When I try to sign in, it asks me to enter the code from the Microsoft Authenticator app on my mobile device. The problem is that I am not signed in to my account on any mobile device, so…

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asked 2026-06-10T07:38:10.5866667+00:00
joanne xuan 0 Reputation points
commented 2026-06-12T14:07:20.0266667+00:00
Henry-N 14,315 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Teams sign-in error: license doesn’t include access to Microsoft Teams on university account

Hello, I am using a Microsoft 365 Education account provided by my university. When I try to sign in to Microsoft Teams, I get the following error: “Your license doesn’t include access to Microsoft Teams. Contact your IT admin.” Other students at the…

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asked 2026-06-08T07:29:37.6433333+00:00
박준하/22200319 20 Reputation points
accepted 2026-06-09T15:14:09.06+00:00
박준하/22200319 20 Reputation points
1 answer

Annoying Sign-In

Hi Teams, may you help me get rid of this: I have no idea why it says that and I never changed my password. If it is from the IT department, may you please disable it? I really annoys during my class time. Can you schedule it only for early morning…

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asked 2026-05-25T12:56:11.71+00:00
Vu, Agape 0 Reputation points
commented 2026-05-29T09:25:45.3466667+00:00
Henry-N 14,315 Reputation points Microsoft External Staff Moderator
3 answers

Teams Admin ids are not working

I have teams admin ids and sunddely they have stoped working it shows This username may be incorrect. Make sure you typed it correctly. Otherwise, contact your admin. but it is already saved and i have been using the id for all long 5 years my id is…

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asked 2026-05-04T12:35:05.8933333+00:00
Deep Khatwani 0 Reputation points
commented 2026-05-05T14:23:07.6566667+00:00
Helen Luu 1,015 Reputation points Independent Advisor
2 answers

Cannot connect to MTeams on Mozilla Firefox Ubuntu 24.04 LTS

Hi, I guess everything in the title. My Teams account is an institutional one. The connect button is numb. It works with other web browser though. Anyone having the same issue?

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asked 2026-04-30T14:34:12.6233333+00:00
Laborie, Alexandre 0 Reputation points
edited a comment 2026-04-30T18:29:55.95+00:00
Jay Tr 12,960 Reputation points Microsoft External Staff Moderator
2 answers

aplicația Authenticator

deoarece mi-am restartat telefonul și nu mai pot primi cod de a ma conecta, nu pot să fac prezențe sau să mă conectez nicăieri cu contul meu de facultate doar pe teams dar nu primesc cod de confirmare pe aplicație adică primesc da nu am unde să îl scriu

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asked 2026-04-24T22:18:32.8733333+00:00
DENISA SARA RADU 0 Reputation points
answered 2026-04-25T00:15:15.42+00:00
Vivian-HT 17,205 Reputation points Microsoft External Staff Moderator
2 answers

Live session 97114

I am attending the live session 97114 can you please add my work email alog with with my person email to access channel.

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asked 2026-04-07T05:45:00.0966667+00:00
Kaivalya Kurmani 0 Reputation points
commented 2026-04-10T05:16:08.57+00:00
Vivian-HT 17,205 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Cannot login to Teams and other apps with my student account

Hey guys, whenever I want to login on my android mobile error happens, I have everything actual. I can login to Teams on Google and also on Windows. I cannot only in app on my mobile. I tried deleting data from app, reinstalling, and trying different…

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asked 2026-04-02T23:58:54.3766667+00:00
Matej Balaban 20 Reputation points
edited a comment 2026-04-03T07:56:47.4066667+00:00
Jade Ng 12,980 Reputation points Microsoft External Staff Moderator
1 answer

Problemas con Microsoft Teams

Desde hace tiempo e querido ingresar a Microsoft Teams y me dice que hay un problema para iniciar sesión que lo intente más tarde,lo intento después y sigue igual y la verdad lo necesito para mis trabajos y tareas de mi curso y necesito una respuesta…

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asked 2026-03-27T04:24:26.49+00:00
María Celeste Ceciliano Blanco 0 Reputation points
commented 2026-03-28T08:27:47.8266667+00:00
AlexDN 11,435 Reputation points Microsoft External Staff Moderator
2 answers

I cannot log into teams on my tablet with android 11

Hello, I've been trying to log into my teams account on my tablet for the past week. However, everytime I click next after writing my university email I just see a white screen and nothing happens. I read an article to delete microsoft account from my…

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asked 2026-03-10T17:51:27.6133333+00:00
Aleksandra Żurek 0 Reputation points
commented 2026-03-11T22:21:42.6533333+00:00
Kristen-L 13,280 Reputation points Microsoft External Staff Moderator
3 answers

very big problem

when i go to teams to log in it shows that ur oraganiasation deleted ur account

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asked 2026-03-03T05:56:14.79+00:00
Mohammad Waris 0 Reputation points
commented 2026-03-03T23:27:12.6133333+00:00
Jeanie H 11,920 Reputation points Microsoft External Staff Moderator
1 answer

Can't log in to new device and i dont have access to mybold device

What would i do if i dont have access to my old phone and to log in to new device the only option is to approve my log in to my old phone or to enter the code sent to my univerisity email yet i cannot to ajy of these because i dont have access to my old…

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asked 2026-02-26T08:58:41.9933333+00:00
Scarllet D. Bucahe 0 Reputation points
commented 2026-02-27T08:02:36.2466667+00:00
Tamara-Hu 16,450 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

I deleted company portal and now my MS Teams is having problem

I deleted company portal on android and reinstall then signed in again, but now my MS Teams profile is having problem showing 'something went wrong while running the app'. I then try to sign in to my account using window and it shows 'we couldn't find a…

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asked 2026-02-26T11:19:08.7266667+00:00
CHAWXIAOMAN-4507 40 Reputation points
commented 2026-02-26T13:35:51.4233333+00:00
Rin-L 21,440 Reputation points Microsoft External Staff Moderator
1 answer

how to fix teams not working when i use my hotspot or a vpn

basically whenever i use my vpn or personal hotspot teams makes me have to confirm my account to be able to check anything in my assignments tab and even tho i log in and it says my login is correct it doesn't allow me to access it this is very…

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asked 2026-02-23T01:26:27.3866667+00:00
Leah 0 Reputation points
commented 2026-02-25T07:24:21.1233333+00:00
Darren-Ng 11,355 Reputation points Microsoft External Staff Moderator
1 answer

Can't Access My Microsoft Account – No Option to Select "I don't have any of these" for 2FA

Hello, I'm unable to access my Microsoft account associated with my institute email (student account) because the phone number used for two-factor authentication (2FA) is no longer active. I do know my password, but I cannot complete the identity…

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asked 2025-08-03T04:52:34.64+00:00
Harshill Utsav K A 0 Reputation points
commented 2026-02-25T00:09:49.8733333+00:00
Sophie N 16,060 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft Teams (University Account): Authenticator Not Showing Approval Request – Stuck in Sign-In Loop

Situation: I am trying to sign into Microsoft Teams on my laptop using my university account. After entering my email and password, Teams displays a number and asks me to approve the sign-in in the Microsoft Authenticator app (number matching). When I…

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asked 2026-02-24T21:32:21.5566667+00:00
Oliver Al-Masri 0 Reputation points
edited the question 2026-02-24T23:27:55.24+00:00
Kristen-L 13,280 Reputation points Microsoft External Staff Moderator
1 answer

Please check your network settings and try again. [2604] Mac

Please check your network settings and try again. [2604] I am unable to login to the Teams App on My Macbook . I just changed my password and updated my Mac and this problem startet. I have looked everywhere online but they only talk about Windows not…

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asked 2026-02-20T13:50:16.3766667+00:00
Miran Fedakar Tas 0 Reputation points
commented 2026-02-24T14:47:22.0266667+00:00
Daniel-Vo 6,095 Reputation points Microsoft External Staff Moderator
2 answers

Cant log into Outlook or MS Teams I get this error

Correlation Id: [Moderator note: personal info removed]    Timestamp: 2026-02-20T11:00:38.000Z DPTI: [Moderator note: personal info removed] Message: The credential is invalid. Unexpected sub status (6008). Tag: 657rx Code: 2150171662

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asked 2026-02-20T11:01:53.2666667+00:00
Imaad Shabry 0 Reputation points
commented 2026-02-23T14:40:41.02+00:00
Demi-N 18,400 Reputation points Microsoft External Staff Moderator