12,010 questions with Outlook | Windows | New Outlook for Windows | For business tags

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#non-alpha folder listing

i cant stop alphabetical listing of the folders in outlook (option is greyed out)

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-18T11:09:07.09+00:00
Don Mansfield 0 Reputation points
commented 2026-06-19T12:48:48.95+00:00
Rin-L 21,440 Reputation points Microsoft External Staff Moderator
1 answer

Moving incoming and outgoing mails from a contact to his folder

I want to put all of X's incoming and outgoing emails into the X folder and leave the original inbox and outbox unchanged. Are you using new outlook? If you are using new outlook, you can try the following method to set up a rule to copy all emails with…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-19T12:03:14.75+00:00
Adewale Opadeji 0 Reputation points
answered 2026-06-19T12:13:58.94+00:00
Khushboo Verma 0 Reputation points
1 answer

Email display name not showing on new outlook

Hello I have changed my email display name in Zoho, where do I change my email display name in new outlook?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-19T07:59:48.4866667+00:00
Marius Grobler 0 Reputation points
edited an answer 2026-06-19T08:54:56.3533333+00:00
Henry-N 14,315 Reputation points Microsoft External Staff Moderator
1 answer

how set on a 1 minute delay send messages

How to set a 1-minute delay when sending a message. The message will go to the outbox and be sent after one minute.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-18T01:39:53.4966667+00:00
Yvonne Thompson 0 Reputation points
commented 2026-06-19T02:48:48.1066667+00:00
Huy-K 12,470 Reputation points Microsoft External Staff Moderator
2 answers

Message Preview

Outlook updated and I cannot find where to shut off the message preview with the help function

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-18T15:16:13.6166667+00:00
Schwartz, Eric A 0 Reputation points
edited an answer 2026-06-18T23:03:12.5833333+00:00
Chris Duong 9,175 Reputation points Microsoft External Staff Moderator
2 answers

How to show a horizontal scroll bar

I'm using the updated Outlook, and not sure how to get it to show a horizontal scroll bar. The contents of the message I'm drafting extend past what I can see on my screen, but I can only the display to slide to the right (and actually show the rest of…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-18T19:47:46.31+00:00
Welti, Conrad 0 Reputation points
edited an answer 2026-06-18T22:08:59.6+00:00
Chris Duong 9,175 Reputation points Microsoft External Staff Moderator
2 answers

Where do I find a list of flagged and flag completed emails

Where do I find a list of flagged and flag completed emails?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-18T17:57:21.08+00:00
Lance Mitsui 0 Reputation points
edited an answer 2026-06-18T22:08:05.7766667+00:00
Chris Duong 9,175 Reputation points Microsoft External Staff Moderator
2 answers

Sent emails are not showing up

Microsoft support, I am struggling with the 365 version of Outlook. I rely heavily on my sent emails as a way to go back and manage interactions and conversations. This intermittently works - but I have proof it is not working as I asked a client to…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-18T16:53:46.43+00:00
Krista Pyron 0 Reputation points
edited an answer 2026-06-18T17:28:43.4166667+00:00
Alexis-NG 16,790 Reputation points Microsoft External Staff Moderator
1 answer

how to add "schedule a meeting with me" link to email signature

How do I add an "schedule a meeting with me" link to my outlook email signature?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-01-07T20:20:06.7633333+00:00
Red Cross 0 Reputation points
commented 2026-06-18T15:56:54.11+00:00
Ajay Arisetti 0 Reputation points
3 answers

Folders in Outlook disappear

The university I work at updated to the new Outlook, and since then, the folders in my shared account disappear as soon as I want to sort an e-mail into them. Apparently this is a known bug. When will it be fixed, and is there something I can do in the…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-16T12:04:53.9+00:00
Wochele, Nikola 0 Reputation points
edited an answer 2026-06-18T13:40:56.4466667+00:00
Rin-L 21,440 Reputation points Microsoft External Staff Moderator
2 answers

Unable to Import Customers into Microsoft Bookings Using CSV (All Formats Fail)

I am experiencing persistent issues with importing customers into Microsoft Bookings using CSV files, and I would like clarification on the correct and supported format. Context: I am trying to import a large list of customers into Microsoft Bookings…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-01T09:33:03.38+00:00
Teun Bogers 5 Reputation points
commented 2026-06-18T11:59:38.46+00:00
Nick Klee 0 Reputation points
1 answer

Unable to move email into folder created

When I move email into folder I create, it will auto return back to Inbox.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-16T02:05:48.53+00:00
SiewLan Lim 0 Reputation points
commented 2026-06-18T06:15:22.95+00:00
Darren-Ng 11,355 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

How do we Delete External contact from New Outlook from Auto-Populating

My client is using the New Outlook. When he drafts a new email and starts searching for a recipient, an email address from a previous contact automatically appears in the suggestions. He no longer wants this contact to be displayed. In the classic…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-17T22:54:22.4+00:00
Nishith Konchady 75 Reputation points
accepted 2026-06-18T00:05:30+00:00
Nishith Konchady 75 Reputation points
1 answer

I can't add a work email account to my existing Outlook account profile

Hi - I'm trying to add a 3rd work email account to my existing Outlook profile - I already have 2 x work accounts and 1 x personal account. I have gone through the authentication process only to receive an error message "You can't add a work or…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-16T20:46:23.78+00:00
Mark Barling 0 Reputation points
commented 2026-06-17T21:56:40.82+00:00
Kristen-L 13,280 Reputation points Microsoft External Staff Moderator
2 answers

How to fix "native_auth_error: See https://aka.ms/msal.js.errors#native_auth_error for details"

I have added Claude for Outlook add in to my business account. When I am in Outlook and an email, I've tried opening Claude for Outlook and get this error: "native_auth_error: See https://aka.ms/msal.js.errors#native_auth_error for details". …

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-12T16:15:42.7433333+00:00
Nicole Vorkapic 0 Reputation points
commented 2026-06-17T21:55:01.9533333+00:00
Kristen-L 13,280 Reputation points Microsoft External Staff Moderator
4 answers

How do I decline a meeting request in New Outlook, with a message?

Seems that the new Outlook calendar's Decline menu option directly sends the decline message, without possibility to add a reason for declining.

Outlook | Windows | New Outlook for Windows | For business
asked 2026-01-08T11:25:52.54+00:00
Kari Haapala 0 Reputation points
commented 2026-06-17T17:07:23.2333333+00:00
Hornblower409 9,750 Reputation points
2 answers One of the answers was accepted by the question author.

How can I delegate my contacts to my assistant?

How can I delegate my contact list to my assistant? I need her to be able to add contacts on my behalf to my own contact list. The function was available in the old Outlook, but is not available in the new version. I haven't been able to find solutions…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-16T22:05:43.3866667+00:00
Anna 20 Reputation points
accepted 2026-06-17T16:56:21.2+00:00
Anna 20 Reputation points
3 answers

Shared mailbox categories no longer working

Since Monday 26 January, multiple users are unable to add categories to emails in shared mailboxes. User who report this see greyd out categories. This previously worked and no permission or configuration changes were made. As a temporary workaround,…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-01-29T16:10:22.3266667+00:00
Speckmann, Frea 45 Reputation points
answered 2026-06-17T15:51:03.1166667+00:00
Aliayh Alcala 0 Reputation points
2 answers

newsletter edition will not send to recipients outside my organisation.

Hi I have created an email using the Newsletter format. When I try to send to a group, oi am told that I cannot send it to recipients outside my organisation. Is this because the newsletter is saved as an Edition? Am iII able to amend it so that I can…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-15T16:45:11.26+00:00
C. Walsh 0 Reputation points
edited an answer 2026-06-17T15:02:41.2633333+00:00
Vy Nguyen 11,485 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Unable to use New Outlook - The M365 Family & 365 Business Basic conundrum

For background, I have an M365 family subscription which I share with my family as the "IT guy" in the family. I also have a 365 business basic subscription where I provide e-mail services to my family having moved away from hosting my own…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-06-16T04:52:04.7733333+00:00
Matt Fallon 20 Reputation points
commented 2026-06-17T07:22:51.7266667+00:00
Jade Ng 12,980 Reputation points Microsoft External Staff Moderator