19,766 questions with Microsoft 365 and Office | Install, redeem, activate | For home | Windows tags

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2 answers

Lost MS Office Activation Key - How do i recover this?

Some years ago i bought a MS Office activation key through my workplace. I have lost all these details how do i contact Microsoft to get these details? I'm still with the same workplace and have the same email address that i used to purchase it.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-19T10:21:32.7566667+00:00
Steve 0 Reputation points
answered 2026-06-19T12:46:43.5366667+00:00
Stefan Blom 342.6K Reputation points MVP Volunteer Moderator
0 answers

Microsoft 365 Subscription MAC Parrallels Windows

Installed Microsoft Office 365 on Mac OS Parrellel WIndows but do not receive email or text messages to login.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-19T12:42:13.53+00:00
Saso Krstovski 0 Reputation points
2 answers

How to reinstall Office 2021

I uninstalled Office 21 from my new computer and want to install it on my old computer. But the Microsoft server says the product key has been blocked.  I purchased Office 21 in or about September 8, 2022. The product key ends in PWJM9. I also purchased…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-19T11:53:02.6566667+00:00
John A Kachmar 0 Reputation points
answered 2026-06-19T12:29:50.2533333+00:00
DaveM121 891.6K Reputation points Independent Advisor
3 answers

Import pst file

I prefer not to use Microsoft365 so purchased Office2024 for Outlook. When I try to import the pst file it says I need a Microsoft365 account. I have uninstalled the Microsoft365 apps but how do I "scrub the registry for anything that might be left…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-19T01:15:08.93+00:00
Joan Familton 0 Reputation points
edited an answer 2026-06-19T09:00:16.4833333+00:00
Stefan Blom 342.6K Reputation points MVP Volunteer Moderator
2 answers

M365 Family Subscription not loading

I have a legacy M365 personal free subscription that will not uninstall and allow the my new M365 Family subscription to load

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-19T01:28:28.2333333+00:00
Tony Eisel 0 Reputation points
edited an answer 2026-06-19T08:20:21.5233333+00:00
Stefan Blom 342.6K Reputation points MVP Volunteer Moderator
2 answers

Kích hoạt lại office home 2024

Máy tôi bị hỏng mainboard và phải thay mới tôi cần hỗ trợ reset lại số lần kích hoạt cho key của bản office home 2024, có ai giúp tôi với, vì khi thao tác trên máy đã thay main nó vẫn thông báo office này đã được sử dụng cho 1 thiết bị khác

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-18T08:26:05.41+00:00
Quy Kim 0 Reputation points
edited an answer 2026-06-19T02:20:44.22+00:00
Ian-T 7,770 Reputation points Microsoft External Staff Moderator
2 answers

subscription issue

I renewed my 365 subscription, but still getting a cancelled warning.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-18T21:11:16.8766667+00:00
dave antos 0 Reputation points
answered 2026-06-19T01:54:08.34+00:00
Xavier-D 9,435 Reputation points Microsoft External Staff Moderator
1 answer

Unable to get past sign in screen for Office apps

I have a subscription to Office 365 but now cannot access any app. I am presented with a sign in screen but after entering my email address it comes back to the sign in screen.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-17T23:26:22.2+00:00
Carl P 0 Reputation points
commented 2026-06-19T00:14:42.7966667+00:00
EmilyS726 240.6K Reputation points Independent Advisor
1 answer

How to reinstall Microsoft office 2021 version 32,this time with 32 mg and NOT 64, using promotional code

I would love to reinstall Microsoft office 2021 version, with 32 MG and NOT 64 mg, using my promotional code. it does not work. Could somebody please help me

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-17T18:57:00.8766667+00:00
nava payandeh 0 Reputation points
commented 2026-06-19T00:04:39.89+00:00
Xavier-D 9,435 Reputation points Microsoft External Staff Moderator
1 answer

How to transfer Office to new laptop from dead laptop

I purchased & downloaded Microsoft Office many years ago (probably under my dead husband's account) & transferred it to a new laptop several years ago. I'm purchasing a new laptop, but my old laptop totally died, so I can't access anything. Can I…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-18T17:36:56.3166667+00:00
Margaret Fank 0 Reputation points
answered 2026-06-18T19:25:52.1766667+00:00
Stefan Blom 342.6K Reputation points MVP Volunteer Moderator
2 answers

add office 365I

I just purchased a new laptop and want to add my office 365 account

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-17T20:30:39.95+00:00
Charles Arcodia 0 Reputation points
answered 2026-06-18T08:31:06.4966667+00:00
Stefan Blom 342.6K Reputation points MVP Volunteer Moderator
2 answers

Purchased Office 2024 but says will expire in 1 year?

I purchased the onetime office 2024 option, but after installing, I get a notice that it will expire in 1 year? I'm not interested in office 365, can you tell me what is going on?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-18T04:32:56.69+00:00
Elliot Ng 0 Reputation points
answered 2026-06-18T05:06:49.8333333+00:00
DaveM121 891.6K Reputation points Independent Advisor
1 answer

to get confirmation id

I have purchased a new pc but i dont have confirmation id to install microsoft office 2024. But i have product key how can i get

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-18T03:53:23.4766667+00:00
ST Dte 0 Reputation points
answered 2026-06-18T04:33:16.8+00:00
Estrella721 39,880 Reputation points Independent Advisor
2 answers

Cancel my annual subscription to Microsoft 365

My husband and I are retired and find we are not using Microsoft 365. (I used OneDrive, and it so messed up all my documents that I would like to be completely free of Microsoft. I spent hours trying to recoup documents, but never fully recouped all of…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-18T00:08:17.64+00:00
Valerie Hall 0 Reputation points
edited an answer 2026-06-18T03:48:52.4466667+00:00
Gunasekar N 70,330 Reputation points Independent Advisor
2 answers

install office 2024

hello from where I can perform the download or direct install of the office 2024 for windos11 ?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-17T18:35:04.73+00:00
Gabriel Bundy 0 Reputation points
answered 2026-06-17T19:00:13.4533333+00:00
Stefan Blom 342.6K Reputation points MVP Volunteer Moderator
1 answer

How to fix cardholder name rejection error on the paid personal account card change and new subscription

I tried to access the personal account renew subscription but while signing up it's showing me that the cardholder's name is incorrect even though it is correct . I tried it several times and with different cards too but it still showed me the same…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-17T17:44:32.7066667+00:00
Hibberth Bright 0 Reputation points
answered 2026-06-17T17:44:55.64+00:00

AI answer

2 answers

Activate new subscripion

I paid to renew my subscription 2 days ago. I have not had any feedback or a product key and I still cannot access excel etc. My recent usage was supplied on the back of a business account but I have previously had access to office (home) through…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-08T09:24:37.4333333+00:00
chris whipp 0 Reputation points
edited the question 2026-06-17T14:17:43.4266667+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
2 answers

agreement pop up in 365

the pop up for license agreement keeps popping up even though i press ok. I cannot access word or any other apps

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-17T06:36:30.96+00:00
Paul Viney 0 Reputation points
answered 2026-06-17T07:09:59.46+00:00
DaveM121 891.6K Reputation points Independent Advisor
2 answers

how to install teams

I think my subscription includes teams, how do I install it on my laptop?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-17T09:03:24.96+00:00
Robyn Stoney 0 Reputation points
answered 2026-06-17T09:47:13.87+00:00
Tin Luna 25,535 Reputation points Independent Advisor
2 answers

When Enter Product Key for Microsoft Office 365 get an error Code. Token not Found.

Got a license for MIcrosoft Office 365 in Costco. When Enter Product Key for Microsoft Office 365 get an error Code. Token not Found.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-06-17T14:54:22.1733333+00:00
Manolo Lopez 0 Reputation points
commented 2026-06-17T16:48:22.8433333+00:00
DaveM121 891.6K Reputation points Independent Advisor