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Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
1,297 questions with Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in tags
2 answers
We couldn't authenticate you. This could be due to a device or network problem, or Teams could be experiencing a technical issue.
We are getting this message. We couldn't authenticate you. This could be due to a device or network problem, or Teams could be experiencing a technical issue. how to solve it
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 6%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
3 answers
Team app can not login when computer restart
Hi, I face one question about team user can not login team app . When I try to clean team app cache and restore it, the user can login team app normally, but when then computer restart, the user can not login in. I check log , it show information as…
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Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-06-12T12:26:11.32+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 11%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHY%3C/text%3E%3C/svg%3E)
Hsu Yao Chang
1
Reputation point
commented 2026-06-19T06:26:36.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 90%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Ana Le
1,105
Reputation points
Independent Advisor
3 answers
Difficulty with Teams Account
When I receive a Teams invite from a client (usually in a large organization), and I try to join a meeting, it will not allow me to join and says I don't have an account. I do have the Teams app and I do subscribe to Office 365. I then go to join again…
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Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-06-16T22:28:10.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 41%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Donna Dobrovich
0
Reputation points
commented 2026-06-19T00:00:16.8333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHK%3C/text%3E%3C/svg%3E)
Huy-K
12,470
Reputation points Microsoft External Staff
Moderator
2 answers
Getting an Admin for my company teams account
My colleague who opened teams for our company is currently logged out with no access of getting in. She has tried chatting with the teams support but nothing is really working. Please how can I help an admin since I am logged in already. We can't access…
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Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-06-17T09:31:55.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 44%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Eniola Adesanya
0
Reputation points
commented 2026-06-18T14:23:09.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 13%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDN%3C/text%3E%3C/svg%3E)
Demi-N
18,400
Reputation points Microsoft External Staff
Moderator
1 answer
Microsoft Teams
I have two Microsoft Teams accounts linked to email addresses (1) and (2). I also have a Microsoft Account linked to email address (1). I only us the Microsoft Teams account linked to email address (1) but I have realised that I have been paying for…
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Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-06-15T23:37:59.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 37%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPH%3C/text%3E%3C/svg%3E)
Peter Holly
0
Reputation points
answered 2026-06-16T00:24:37.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 1%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jade Ng
12,980
Reputation points Microsoft External Staff
Moderator
3 answers
Billed for Microsoft Teams Essentials but not able to sign in
I have subscribed to and been billed for a Microsoft Teams Essentials account using my gmail email address. I have tried to sign in to get an invoice for the bill, but the system won't let me sign in, saying I cannot use a personal email address and…
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Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-06-11T17:19:49.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 97%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Laura Cunningham
0
Reputation points
commented 2026-06-12T20:58:45.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 86%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKL%3C/text%3E%3C/svg%3E)
Kai-L
14,395
Reputation points Microsoft External Staff
Moderator
1 answer
i cannot log in my account through teams and authenticator apps in mobile.
Hi Microsoft Support Team, I am currently unable to log in to my Microsoft account on my mobile device using both the Microsoft Teams and Microsoft Authenticator apps. Despite entering my credentials correctly, I am unable to complete the sign-in…
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Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-06-12T06:50:22.0133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 4%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFK%3C/text%3E%3C/svg%3E)
Fatin Kashmeen Shaila Binti Kamarulzaman
0
Reputation points
edited an answer 2026-06-12T07:47:19.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 10%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
Rin-L
21,440
Reputation points Microsoft External Staff
Moderator
4 answers
How to fix "AADSTS90023: An error occurred while processing incoming message." on mobile app
Hello Support Team! Recently I was invited to An Organization on Teams as Guest. I could log in the Organization successfully on my Laptop App but when I tried to log in on my phone app, I keep getting this error "AADSTS90023: An error occurred…
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Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-01-02T01:37:51.8866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 64%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDT%3C/text%3E%3C/svg%3E)
Duong Tran
15
Reputation points
commented 2026-06-10T17:29:57.99+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 79%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Marcelo Miranda
0
Reputation points
3 answers
Im unable to use Teams even though I pay for Microsoft Office 365 Family. I cant seem to find help on this issue
i'm going to step you thru the issue Im having: 1- I receive a teams meeting invite to my current work email address 2- i download the .ics invite and add it to my mac calendar 3- when its time for the meeting I click on the Teams link in the…
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Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-06-04T23:14:46.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 91%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Cassandra Albert
0
Reputation points
commented 2026-06-10T04:15:49.46+00:00
Jade Ng
12,980
Reputation points Microsoft External Staff
Moderator
3 answers
Microsoft Teams opening issue.
Dear Team, form teams i received some message notification but when i open the teams account not updated so i close and open the teams after that nothing will open. below attached the screen shot for your review. Thanks.
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Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-06-08T05:50:42.7933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 52%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Senthil kumar
685
Reputation points
recommended 2026-06-08T07:15:20.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 67%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ruwim.B
6,225
Reputation points
Volunteer Moderator
2 answers
Cant access Teams anymore
I am logged in to Outlook, but I no longer have access to Teams
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Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-06-04T17:10:50.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 87%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBJ%3C/text%3E%3C/svg%3E)
Brianna Johnson (PHMI)
0
Reputation points
commented 2026-06-05T19:45:07.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 34%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ryan-N
13,855
Reputation points Microsoft External Staff
Moderator
2 answers
How to bypass Microsoft Teams desktop client sign-in loop using the Progressive Web App (PWA)
If the desktop client is stuck in a sign-in loop, you can deploy Microsoft Teams as a Progressive Web App (PWA) via Google Chrome. This completely bypasses the local desktop authentication issues while maintaining standard app behavior. __Step-by-step…
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Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-06-02T21:36:27.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 54%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
Vedish Achadoo
0
Reputation points
answered 2026-06-02T23:49:49.57+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 83%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
Sophie N
16,060
Reputation points Microsoft External Staff
Moderator
2 answers
pls fix Sign-in failed Error code: interaction_required
Trace ID: [Moderator note: Personally Identifiable Information removed] Correlation ID: [Moderator note: Personally Identifiable Information removed] Timestamp: 2026-05-31 10:11:22Z
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Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 28.999999999999996%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
2 answers
How to connect to account
Hi I would like to ask, I can't connect to my account [Moderator note: Personally Identifiable Information removed] how would you assist.
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Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-05-28T08:49:49.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 97%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
nyasha allan nyakudya
0
Reputation points
commented 2026-05-31T07:36:31+00:00
Rin-L
21,440
Reputation points Microsoft External Staff
Moderator
2 answers
I lost my authenticator device and cannot access another Microsoft account that is still being billed.
I lost my old phone which had Microsoft Authenticator for one of my accounts. I can still verify ownership using billing details and previous account information, but I cannot complete sign-in. The account is still being charged for subscriptions. I have…
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Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-05-27T08:34:52.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 16%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Andrew Banks
0
Reputation points
commented 2026-05-28T14:55:47.95+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 83%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELD%3C/text%3E%3C/svg%3E)
Liora D
16,470
Reputation points Microsoft External Staff
Moderator
2 answers
Work email invited as Guest to Microsoft Teams. It brings me to a godaddy/microsoft branded page when trying to login.
Hi, I'm having trouble being a guest through my work email in a vendor's Microsoft Teams account. Background: The vendor invited my ******@workdomain.com email address to their Microsoft Teams account. Our company, workdomain.com, does not have any…
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Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 83%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 44%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJQ%3C/text%3E%3C/svg%3E)
1 answer
I'm unable to login to teams and authenticator app using my work account
Hi, I was trying to login to my teams account on web browser and it asks me to very my account via Authenticator app in my mobile. And in Authenticator app using the same account, also asks me to login and then again asks me to verify my account via the…
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Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-05-22T11:49:58.4666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 65%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERK%3C/text%3E%3C/svg%3E)
Ravi Kiran Vallamkonda
0
Reputation points
commented 2026-05-24T14:07:05.91+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 22%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHN%3C/text%3E%3C/svg%3E)
Henry-N
14,315
Reputation points Microsoft External Staff
Moderator
2 answers
Installing Teams Infinite Loop
Hi, When I am installing teams and trying to log into my business account on desktop it goes into a loop. It then crashes after about 10 second. Every time I try it I get the same result. I have uninstalled and reinstalled, with restarts, also…
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-05-14T14:59:08.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 53%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECM%3C/text%3E%3C/svg%3E)
Cathal Moss
0
Reputation points
commented 2026-05-22T23:00:31.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 17%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Chris Duong
9,175
Reputation points Microsoft External Staff
Moderator
1 answer
Authenticator in a closed loop, I cannot login or access anything
I dletede cookies, history, cache etc unaware of the issues it would cause. I am in a deadlock Authenticator loop with my Microsoft office 365 for business, as I cannot sign into any Microsoft services without Authenticator code. I have no alternative…
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-05-19T17:59:51.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 64%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERH%3C/text%3E%3C/svg%3E)
Russ Hawthorne
0
Reputation points
answered 2026-05-19T18:29:04.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 91%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELV%3C/text%3E%3C/svg%3E)
Lia V
6,800
Reputation points Microsoft External Staff
Moderator
2 answers
Request Id: 0fd620f9-fedd-4f76-8660-2c8447454000
Request Id: 0fd620f9-fedd-4f76-8660-2c8447454000 Correlation Id: b1741421-d918-4c69-9dae-fdcf56aa604a Timestamp: 2026-05-18T11:49:16Z Message: AADSTS50020: User account '******@yahoo.ca' from identity provider 'live.com' does not exist in tenant…
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Microsoft Teams | Microsoft Teams for business | Sign up and Sign in | Sign in
Accessing Microsoft Teams using organizational or personal credentials
1,297 questions
asked 2026-05-18T11:58:22.7366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 34%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Rodney Allen
0
Reputation points
answered 2026-05-18T12:31:59.09+00:00
EmilyS726
240.6K
Reputation points
Independent Advisor