2,642 questions
2,642 questions with Windows for home | Other | Security and privacy tags
2 answers
Eco Friendly Purchase (PII Removed)
I do not recognize this charge. What is it? I do not recall ordering anything.
Windows for home | Other | Security and privacy
asked 2026-06-19T12:15:01.4966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 75%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Paula Wardlaw
0
Reputation points
answered 2026-06-19T12:47:34.3933333+00:00
DaveM121
891.6K
Reputation points
Independent Advisor
3 answers
OneDrive accounts I need help
How can I find out how many OneDrive accounts I have? I tried a few different emails no luck
Windows for home | Other | Security and privacy
2,642 questions
asked 2026-02-27T22:17:37.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 92%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Manny Lopez
0
Reputation points
answered 2026-06-17T16:52:26.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 43%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
Becky lynch
0
Reputation points
2 answers
Cant save my privacy settings to allow in game chat eg ark survival ascended
im having a simmilar issue to this person here: https://learn.microsoft.com/en-us/answers/questions/5827712/privacy-settings-change-back-after-i-change-them ive tried doing it on xbox and throught microsofts website on my PC but for some reason when i…
Windows for home | Other | Security and privacy
2,642 questions
asked 2026-06-12T20:42:49.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
tommo midd
0
Reputation points
edited a comment 2026-06-17T14:16:16.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
17,375
Reputation points Microsoft External Staff
Moderator
2 answers
Privacy settings change back after I change them
For the last 4 weeks I have been unable to talk in game chat / discord chat. When I try to change my Xbox privacy settings to “everyone” I leave the screen and go back to privacy settings a they have changed back. I’m the only one who uses this Xbox and…
Windows for home | Other | Security and privacy
2,642 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 74%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
2 answers
Computer malware virus
My computer locked, a telephone # of (Phone number removed) which is UltraViewer took over my computer and I couldn't do anything. I called the # a person walked me through how to remove the message with hitting buttons on the keypad which I did. The…
Windows for home | Other | Security and privacy
2,642 questions
asked 2026-06-16T15:40:34.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 77%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Diana Miner
0
Reputation points
answered 2026-06-16T16:34:57.2066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ramesh Srinivasan
81,805
Reputation points
Independent Advisor
3 answers
Need to validate a person who contacted me is a Microsoft employee
I was contacted by a person who says he works for Microsoft so I want to validate that he is an employee of Microsoft. His name is Jack Miles and his ID is MS50370. I would also like to validate another person by the name of Brian Williams ID # MS13297.…
Windows for home | Other | Security and privacy
2,642 questions
asked 2026-06-16T01:03:08.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 56.00000000000001%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Patricia McNamara
0
Reputation points
edited an answer 2026-06-16T13:08:26.5066667+00:00
Bulldog
2,385
Reputation points
2 answers
Remove Printer Users
I have a bunch of users on my HP printer that I do not recognize. How do I remove them?
Windows for home | Other | Security and privacy
2,642 questions
asked 2026-06-15T18:08:30.29+00:00
MelissaBentley-5079
0
Reputation points
answered 2026-06-15T18:51:13.39+00:00
John Jefferson Doyon
74,135
Reputation points
Independent Advisor
2 answers
How do I stop phony security pop ups
I am getting phony security pop ups on my computer screen
Windows for home | Other | Security and privacy
2,642 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 2%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
2 answers
Fake McAfee Popups - How to disable
I keep getting these popups on the right hand side of my screen as well as new tabs. I have run scans through Defender and it is telling me that my system is clean. Help!
Windows for home | Other | Security and privacy
2,642 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 77%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
2 answers
security icon missing from task bar
icon missing on task bar and cannot get it to show up
Windows for home | Other | Security and privacy
2,642 questions
asked 2025-10-05T02:08:17.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 24%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGM%3C/text%3E%3C/svg%3E)
G Mack
0
Reputation points
recommended 2026-06-15T05:44:14.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
19,910
Reputation points
Volunteer Moderator
2 answers
Annoying ad!!
I have an annoying ad that keeps popping up about tech support. I do NOT want it and want to remove the ad LIKE NOW!!!!
Windows for home | Other | Security and privacy
2,642 questions
asked 2026-06-14T20:50:50.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 21%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Ron Caldwell
0
Reputation points
answered 2026-06-14T20:59:19.8166667+00:00
CrazyKats
15,780
Reputation points
Volunteer Moderator
2 answers
hot to remove It administrator
CANT DOWNLOAD ANYTHING OR CANT OPEN VIRUS PROTECTION DUE TO IT ADMINISTRATOR
Windows for home | Other | Security and privacy
2,642 questions
asked 2026-06-14T17:48:54.5533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 30%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERD%3C/text%3E%3C/svg%3E)
Rupert De wet
0
Reputation points
answered 2026-06-14T18:23:50.1566667+00:00
EmilyS726
240.8K
Reputation points
Independent Advisor
2 answers
Is Privacy Keeper one of your programs?
Privacy Keeper is on my computer. I think I installed it by mistake and would like it removed if it is your product.
Windows for home | Other | Security and privacy
2,642 questions
asked 2026-06-13T23:49:05.9366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 67%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Marilyn White
0
Reputation points
answered 2026-06-14T00:25:15.4566667+00:00
John Jefferson Doyon
74,135
Reputation points
Independent Advisor
2 answers
Constant McAfee pop ups saying I have viruses and I don't have McAfee on the computer
I keep getting McAfee alerts saying my computer has viruses and I don't have McAfee on my computer. Moved from: Microsoft Security | Microsoft Identity Manager
Windows for home | Other | Security and privacy
2,642 questions
asked 2025-11-18T23:55:51.4333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 96%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
paul bourque
0
Reputation points
commented 2026-06-13T23:20:24.3466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 9%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Carlos Carrionn
0
Reputation points
2 answers
never see a prompt to add or change phone number
i have followed all solutions to change nor add phone number and the prompt mentioned tto add or change phone number never appears
Windows for home | Other | Security and privacy
2,642 questions
asked 2026-06-13T03:41:13.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 77%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
doug martinson
0
Reputation points
answered 2026-06-13T03:54:12.78+00:00
EmilyS_726
20,305
Reputation points
Volunteer Moderator
2 answers
Microsoft Bit Locker
I have a WD Element hard drive which has somehow had a bit locker installed without my knowledge. All the Microsoft advice said to contact WD which I did. They were good and tried to resolve the problem but in the end they said it is a Microsoft bit…
Windows for home | Other | Security and privacy
2,642 questions
asked 2026-06-13T02:54:43.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 3%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGS%3C/text%3E%3C/svg%3E)
Gabrielle Soole
0
Reputation points
answered 2026-06-13T03:29:19.4066667+00:00
EmilyS726
240.8K
Reputation points
Independent Advisor
1 answer
Is this your legitimate invoice for service by technician, Ray?
I thought I was calling Microsoft help line to get help with my printer set up and my email. When I got the invoice from "Ray", It said "Hewlitt Printers at the top of page and no address and phone number. It was for "$199.99. The…
Windows for home | Other | Security and privacy
2,642 questions
asked 2026-06-12T21:32:50.7566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 8%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Linda Scheumann
0
Reputation points
answered 2026-06-12T22:06:01.64+00:00
EmilyS726
240.8K
Reputation points
Independent Advisor
2 answers
possible security breach
I was on a legitimate website and suddenly my computer screen opens several windows and says my computer may have been breached and files infected. I should call microsoft at 866-315-0526 and not close down. Is the number legitimate.
Windows for home | Other | Security and privacy
2,642 questions
asked 2026-06-11T18:05:40.8033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 57.00000000000001%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Judith Diaz
0
Reputation points
answered 2026-06-11T18:38:17.8+00:00
EmilyS726
240.8K
Reputation points
Independent Advisor
2 answers
Malware/virus that my virus software can not detect
I have malware/virus on my pc, how to I do a restore windows to 3 days ago
Windows for home | Other | Security and privacy
2,642 questions
asked 2026-06-11T13:08:57.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 47%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETM%3C/text%3E%3C/svg%3E)
Tim McGrory
0
Reputation points
answered 2026-06-11T13:44:15.7033333+00:00
David-M
115.4K
Reputation points
Independent Advisor
3 answers
how to check if virus is fully gone
hey, so i downloaded a minecraft mod pack and i got a trojan virus i used all the anti viruses to try and get rid of it and now it says its gone but i want to make sure its gone fully cuz it would open up python in task manager so i think its gone but…
Windows for home | Other | Security and privacy
2,642 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 94%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
