Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,993 questions
0 answers
My business account is not recognised
I used the account I'm contacting you from to set up a business account. I am a sole trader. I am trying to log into it but am getting a message to say it does not exist, but it is showing as signed in in other places. The address for the business…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-06-19T14:35:13.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 56.00000000000001%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Juliette Attwood
0
Reputation points
asked 2026-06-19T14:35:13.3166667+00:00
Juliette Attwood
0
Reputation points
1 answer
Sent emails are instantly failing
Sent emails are instantly failing Delivery has failed to these recipients or groups:
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
9,212 questions
asked 2026-06-19T14:01:08.4566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 84%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Janet Stevens
0
Reputation points
answered 2026-06-19T14:34:45.61+00:00
EmilyS726
240.8K
Reputation points
Independent Advisor
0 answers
adding 365 to new laptop
I purchased new laptop and wanted to add my office account. Get notice does not recognize ******@arcodialaw.com : User unique identifier and license status User unique identifier 10033FFF92F9C04E Licenses Exchange Online (Plan 1) Microsoft 365 Lighthouse…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
11,570 questions
asked 2026-06-19T14:34:37.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 70%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Charles Arcodia
0
Reputation points
asked 2026-06-19T14:34:37.35+00:00
Charles Arcodia
0
Reputation points
2 answers
Xbox App Will Not Launch on Windows PC After Extensive Troubleshooting
my xbox app on my pc will not open no matter what i try i just need help figuring it out
Windows for home | Windows 10 | Gaming
10,347 questions
asked 2026-06-04T14:15:20.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 88%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
Javen Smith
5
Reputation points
commented 2026-06-19T14:33:52.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 15%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESQ%3C/text%3E%3C/svg%3E)
Shazam Qc
10
Reputation points
1 answer
Still not recieving the voucher for AI skill fest
I have completed two playlist in the AI track and applied for the voucher on 8th and 9th of July and now today is 19th of July, them mentioned day to retrieve the email but I did not get it yet. I am from Sri Lnaka and it would be awesome if someone can…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,251 questions
asked 2026-06-19T07:31:19.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 28.000000000000004%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dhanuja Surasingha
0
Reputation points
commented 2026-06-19T14:32:42.5833333+00:00
Dhanuja Surasingha
0
Reputation points
0 answers
Custom Gamerpic option gone from Xbox App...
It actually returned 2 minutes after i posted this but i cant close the thread.
Windows for home | Other | Gaming
3,916 questions
asked 2026-06-19T13:56:48.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 90%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDS%3C/text%3E%3C/svg%3E)
Dante Sword
0
Reputation points
edited the question 2026-06-19T14:32:22.7166667+00:00
Dante Sword
0
Reputation points
0 answers
AI Skills Fest Badge Credly
Hi, While I am aware that pearson voucher might be distributed till 12th July, however by today 19th June it was mentioned i would have recieved the badge ( i see lot of people got already) but i have not recieved anything yet. I had completed a playlist…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
55,251 questions
asked 2026-06-19T14:32:03.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 8%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGP%3C/text%3E%3C/svg%3E)
Gourab Panda
0
Reputation points
asked 2026-06-19T14:32:03.45+00:00
Gourab Panda
0
Reputation points
3 answers
Troubleshooting sound problems doesn't work
Hi. The sound on my desktop doesn't work. I have been using Windows 11. So every time I start my computer I can't hear anything - neither through the speakers nor through headphones. I have to troubleshoot every time I start the computer. But now that's…
Windows for home | Windows 11 | Devices and drivers
23,313 questions
asked 2026-06-16T12:50:06.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 65%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAB%3C/text%3E%3C/svg%3E)
Adite Banerjie
0
Reputation points
commented 2026-06-19T14:31:00.7433333+00:00
David-M
115.4K
Reputation points
Independent Advisor
1 answer
How to fix microsoft.exchange.clients.owa2.server.core.owaauthconcurrencyleaseacquiretimeoutexception.An error occurs when logging into Outlook email.
Exchange Online
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
7,267 questions
asked 2026-06-19T13:55:25.88+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 41%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECC%3C/text%3E%3C/svg%3E)
Cody Cooper
0
Reputation points
edited the question 2026-06-19T14:30:47.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 25%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGN%3C/text%3E%3C/svg%3E)
Gabriel-N
19,035
Reputation points Microsoft External Staff
Moderator
1 answer
Outlook shortcut from computer
I have 365 subscription and use Outlook but my computer keeps losing the shortcut to open Outlook. Where and how do I fix?
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
31,921 questions
asked 2026-06-19T14:30:28.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 43%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
Jean Creswell
0
Reputation points
answered 2026-06-19T14:30:46.8333333+00:00
AI answer
1 answer
Account Sign In Loop on multiple devices
Currently, I am unable to sign in to my Xbox Live/Microsoft account under most circumstances. I can sign in on my Xbox and the mobile app, account.microsoft.com puts me into an endless sign in loop. And other services give Error code: 0x80004005 Message:…
Windows for home | Windows 11 | Accounts, profiles, and login
9,360 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 2%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
3 answers
Microsoft 365 Copilot Retrieval API returns empty results after pay-as-you-go activation
SUMMARY The Microsoft 365 Copilot Retrieval API returns HTTP 200 with empty retrievalHits for SharePoint content that is confirmed to exist and be indexed in SharePoint search. The Microsoft Foundry SharePoint grounding tool…
Foundry Tools
Foundry Tools
Formerly known as Azure AI Services or Azure Cognitive Services is a unified collection of prebuilt AI capabilities within the Microsoft Foundry platform
4,582 questions
asked 2026-05-28T08:25:45.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 64%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
beguem
0
Reputation points
commented 2026-06-19T14:30:28.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 51%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKV%3C/text%3E%3C/svg%3E)
Karnam Venkata Rajeswari
3,835
Reputation points Microsoft External Staff
Moderator
1 answer
OCR latency: Azure AI Vision `/imageanalysis:analyze` vs Azure AI Document Intelligence Read
Hello, We perform OCR on document images. Until now, we were using the Azure AI Vision Image Analysis endpoint, specifically /imageanalysis:analyze, for OCR. The processing time was suitable for our use case: around 300–500 ms per image. Since this…
Azure Document Intelligence in Foundry Tools
Azure Document Intelligence in Foundry Tools
An Azure service that turns documents into usable data. Previously known as Azure Form Recognizer.
2,458 questions
asked 2026-06-18T08:23:39.0533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 90%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Thomas SANCHEZ
0
Reputation points
commented 2026-06-19T14:29:33.2233333+00:00
Karnam Venkata Rajeswari
3,835
Reputation points Microsoft External Staff
Moderator
2 answers
How to fix authenticator issues between Azure and Authenticator
Azure wants 6-digits and Authenticator generates 8-digits. Everything else I use authenticator for work fine, just not Azure.
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
16,993 questions
asked 2026-06-18T21:06:59.7266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 43%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
DENISE BREINING
0
Reputation points
answered 2026-06-19T14:29:22.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bruce (SqlWork.com)
84,086
Reputation points
2 answers
Windows 11 Home Device Cannot Enroll in Intune (devise is setup using Personal Microsoft Account)
Hi everyone, I'm having trouble enrolling a Windows 11 Home device into Microsoft Intune through Settings > Accounts > Access work or school. Environment Windows 11 Home User has a valid Microsoft 365 Business Premium license Intune is included…
Windows for home | Windows 11 | Licensing and activation
4,893 questions
asked 2026-06-19T11:39:49.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(246.4, 68%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
jujhar singh
20
Reputation points
answered 2026-06-19T14:28:46.4233333+00:00
EmilyS726
240.8K
Reputation points
Independent Advisor
0 answers
Getting this error: server had an error processing your request
Error There was an error generating a response. Chat history can't be saved at this time. Error code: 500 - {'error': {'message': 'The server had an error processing your request. Sorry about that! You can retry your request, or contact us through an…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
4,865 questions
asked 2026-06-18T12:43:34.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 93%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Sweekriti Pant
0
Reputation points Microsoft Employee
commented 2026-06-19T14:28:34.4+00:00
Karnam Venkata Rajeswari
3,835
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
WSL registration crash: Ubuntu setup fails with error 0x80004005 on Windows
I am trying to deploy Ubuntu on my PC using the Windows Subsystem for Linux feature. During the initialization phase, the console stops working and throws the code WslRegisterDistribution failed with error: 0x80004005. After that, it just tells me to…
Windows for business | Windows 365 Enterprise
1,081 questions
asked 2026-06-02T16:51:07.5733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 53%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Sophia Waller
20
Reputation points
accepted 2026-06-19T14:27:38.6766667+00:00
Sophia Waller
20
Reputation points
0 answers
Azure Foundry Agent creation over Private Endpoint
We have a foundry resource with a created project that is using a private endpoint for networking connectivity. We have a hub and spoke topology with the AI resources having there own spoke. We have been trying to create an agent in one of two ways: …
Foundry Agent Service
Foundry Agent Service
A fully managed platform in Microsoft Foundry for hosting, scaling, and securing AI agents built with any supported framework or model
71 questions
asked 2026-06-17T14:27:54.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 43%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMP%3C/text%3E%3C/svg%3E)
Mark Pearson
280
Reputation points
commented 2026-06-19T14:27:15.66+00:00
Karnam Venkata Rajeswari
3,835
Reputation points Microsoft External Staff
Moderator
2 answers
One of the answers was accepted by the question author.
Secure boot certificates (2023 CA) for Azure Linux VM's?
Should secure boot certificates (2023 CA & KEK) need to be applied manually to Azure Linux VM's or would these be applied automatically? This pertains to security advisory with tracking ID: SQG4-QKG If the certs have to be applied manually, should…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,189 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 95%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EG%3C/text%3E%3C/svg%3E)
0 answers
Is this a legit email address from Microsoft?
I received a notification from ******@notificationmail.microsoft.com that my OneDrive is full. Is there a list of the legit email address of microsoft.com?
Microsoft 365 and Office | OneDrive | Other | Other
Microsoft 365 and Office | OneDrive | Other | Other
A Microsoft file hosting and synchronization service.
533 questions
asked 2026-06-19T14:25:19.66+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 96%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECA%3C/text%3E%3C/svg%3E)
Chaerani Affandi
0
Reputation points
asked 2026-06-19T14:25:19.66+00:00
Chaerani Affandi
0
Reputation points