Get visibility into knowledge source status

Enabled for Public preview General availability
Admins, makers, marketers, or analysts, automatically May 22, 2025 Aug 1, 2025

Business value

With this feature, makers can see when a knowledge source is ready to use or needs to be re-uploaded.

Key benefits:

  • Improved self-diagnosis: Identify and resolve issues on your own.
  • Faster issue resolution: Enhanced self-debugging opportunities lead to quicker problem-solving.
  • Increased customer satisfaction: Smoother, more efficient experience boosts overall satisfaction and loyalty.

Feature details

This feature surfaces real-time status updates for each knowledge source file. If a file has issues during loading or processing, makers see clear status indicators.

Previously, makers had limited visibility into whether their files were loading or being used effectively at runtime. With this update, makers can now track the status of each knowledge file, helping them identify whether files are ready, in progress, or encountering issues—without needing to rely as heavily on engineering support.

Makers can see the status of knowledge files in the Knowledge page in Copilot Studio. Knowledge files are listed, with a column for the file's status, such as Ready, In Progress, Error, or Unknown.

A list of knowledge sources with in progress, ready, error and unknown status.

Geographic areas

Visit the Explore Feature Geography report for Microsoft Azure areas where this feature is planned or available.

Language availability

Visit the Explore Feature Language report for information on this feature's availability.

Test your agent's knowledge sources (docs)