How to fix LiveKernelEvent 124

Question

How to fix LiveKernelEvent 124

Szilvia Ignác 0

Problem Event Name: LiveKernelEvent

Code: 124

Parameter 1: 7

Parameter 2: ffff8505b2b31020

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_26200

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.26200.2.0.0.256.48

Locale ID: 1033

I had this happen a few times this is just the last example. I'm including the dump files through google drive link

https://drive.google.com/file/d/11VIlPJ3um_oA6uKOFdaSh5ybq5YeVhBU/view?usp=sharing

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2 answers

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Answer 1

DaveM121 891.6K Independent Advisor

If you have set your power plan to Balanced, that is normal for the processor clock speed to increase and decrease depending on what actions you are performing.

To rule out system corruption as the cause of the system crashes, open the Settings App.

Go to System - Recovery.

Click the 'Reinstall Now' button in the 'Fix problems with Windows Updates' section and wait for that process to complete.

This process should fix any corruption in Windows and will not affect your files, settings or installed apps.

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Answer 2

DaveM121 891.6K Independent Advisor

Your dump file data indicates that it is the device driver on your AMD graphics card and the Chipset driver that is causing the system to crash

1

Completely remove the current AMD graphics driver using the widely available free DDU utility, then restart your PC and go to the AMD website to download and install a couple of slightly older versions of the AMD graphics driver to try to find a version that is stable on your system.

2

Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend.

Szilvia Ignác 0 Reputation points

2026-06-19T10:45:39.3933333+00:00

Thank you for your help!

I did what you asked and got this error

Problem Event Name: LiveKernelEvent

Code: 1b8

Parameter 1: a

Parameter 2: 0

Parameter 3: 0

Parameter 4: 0

OS version: 10_0_26200

Service Pack: 0_0

Product: 256_1

OS Version: 10.0.26200.2.0.0.256.48

Locale ID: 1033

https://drive.google.com/file/d/1v9FXvN27n-FfWoTFUqSa4sIWdGTUJMVW/view?usp=sharing
DaveM121 891.6K Reputation points Independent Advisor

2026-06-19T10:49:44.77+00:00

That data also indicates a graphics driver caused that event.

1

Do you have dual graphics on your PC, open Device Manager, then expand the 'Display Adapters' section, what devices are listed in there.

2

Apart from seeing those events in the Event Viewer, what problems are you experiencing with Windows and what are you doing on your PC when that happens.
Szilvia Ignác 0 Reputation points

2026-06-19T10:50:36.7066667+00:00

I also got these error messages in the system log. I got another freeze but it didn't show up in the reliability window

The luafv service failed to start due to the following error:

This driver has been blocked from loading

The GlUsbFltService service terminated with the following error:

The specified service does not exist as an installed service.

I don't know if these are relevant but I'm posting them anyway.
Szilvia Ignác 0 Reputation points

2026-06-19T10:54:05.8333333+00:00
I only use AMD Radeon RX 6500 XT

I've been trying to use furmark and after doing a 10 minutes test a few minutes passes and I get the freeze. It sometimes also freezes when I watch a video on youtube or just use vlc. Did not experience this before while I was gaming.
DaveM121 891.6K Reputation points Independent Advisor

2026-06-19T11:05:11.7433333+00:00

LiveKernelEvent 124 usually indicates a hardware problem, and some of your data indicates a possible problem with the processor.Are you overclocking your processor, or is there any XMP profile set on your RAM in BIOS.
Szilvia Ignác 0 Reputation points

2026-06-19T11:09:36.9866667+00:00

the base speed of the cpu is 2.50 and I'm looking at the performance tab and it sometimes goes up to 4

I have Intel Core i5-12400f

I checked the base speed on the performance tab too.

XMP is not set up in bios.

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How to fix LiveKernelEvent 124

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