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my computer sound not working how to reason

cheguvera bhupathi 0 Reputation points
2026-06-19T04:42:55.86+00:00

my computer sound not working how to reason to my system sound

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  1. Killian N 1,145 Reputation points Independent Advisor
    2026-06-19T06:16:59.22+00:00

    Hi @cheguvera bhupathi,

    I hope you're doing well. To begin with, here are a few checks that may help identify what’s causing the problem:

    1/ Check volume and mute settings:

    First, please make sure your system volume isn’t muted. You can do this by clicking the speaker icon on the taskbar and adjusting the volume level as needed.

    2/ Verify the correct playback device:

    Next, it’s a good idea to confirm that the right output device is selected. To do this, right-click the speaker icon and open Sound settings. Then, under Output, ensure that your intended device (such as speakers or headphones) is chosen.

    3/ Inspect physical connections:

    If you’re using external speakers or headphones, kindly check that they are securely connected and powered on. Sometimes a loose connection can lead to no sound.

    4/ Update or reinstall audio drivers:

    In addition, outdated or corrupted drivers can cause issues. Please open Device Manager, expand Sound, video and game controllers, then right-click your audio device and select Update driver. If the issue persists, you may uninstall the device and restart your PC so Windows can reinstall it automatically.

    5/ Run the Windows Troubleshooter:

    Finally, you can try the built-in troubleshooter. Go to Settings > System > Sound > Troubleshoot and follow the on-screen instructions.

    I hope these steps help move things in the right direction. Once you’ve had a chance to try them, please let me know how it goes.

    If the issue continues, it would be helpful to have a bit more information so I can assist you further. For example:

    • Which version of Windows you are using (e.g., Windows 10 or 11)
    • Whether there is no sound at all or only in specific apps
    • Any error messages you might be seeing
    • Whether the issue started after a recent update or system change

    With these additional details, we can work together more effectively to find a solution.

    I look forward to your reply.

    If the answer is helpful, click on "Accept Answer" and please vote positively. If you have additional questions about this answer, click on "Comment".

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  2. AI answer

    2026-06-19T04:43:12.35+00:00

    Try these steps in order to find the reason and fix the sound issue in Windows:

    1. Check the output device
      1. Select the Speakers icon on the taskbar.
      2. Select the arrow next to it and choose the correct device (your speakers or headphones).
      3. Test sound again.
    2. Check cables, power, and volume
      1. Make sure speaker/headphone cables are firmly plugged in and in the correct jack (often green for output).
      2. Confirm the speakers are powered on.
      3. Turn up volume on the speakers and in Windows.
      4. Unplug headphones to see if speakers start working.
      5. Try a different USB port if using USB speakers/headphones.
    3. Check sound settings and mute
      1. Right‑click the Speakers icon on the taskbar → Open Volume mixer.
      2. Make sure none of the sliders are muted (no red circle with a line).
      3. Go to Start > Settings > System > Sound.
      4. Select your output device → Device properties and make sure Disable is not checked.
    4. Set the correct default device (especially if using HDMI/USB)
      1. In the search box, type control panel and open it.
      2. Select Hardware and Sound > Sound.
      3. On the Playback tab, right‑click your speakers/headphones → Set as Default Device → OK.
    5. Run the audio troubleshooter (Windows 11)
      1. Select Start > Settings > System.
      2. Select Troubleshoot > Other troubleshooters.
      3. In the Audio section, select Run and follow the steps.
    6. Turn off audio enhancements (Windows 11)
      1. Select Start > Settings > Sound.
      2. Under Output, select your audio device.
      3. Scroll to Advanced settings and set Audio enhancements to Off.
    7. Update or reinstall the audio driver
      1. In the search box, type device manager and open it.
      2. Expand Sound, video and game controllers.
      3. Right‑click your sound card/audio device → Update driver → Search automatically for updated driver software.
      4. If no update is found or sound still fails, right‑click the device → Uninstall device, check Delete the driver software for this device, then Uninstall and restart the PC so Windows reinstalls the driver automatically.
    8. If sound broke after a Windows Update
      1. In Device Manager, right‑click your sound device → Properties.
      2. On the Driver tab, select Roll Back Driver and follow the instructions.

    If none of these steps restore sound, the issue may be hardware‑related (speakers, ports, or internal audio hardware).

    References:

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