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Windows 11 freeze randomly after startup; close internet is ok. What is the cause?

Frank Toh 0 Reputation points
2026-06-19T04:29:10.7233333+00:00
  1. When I start the computer, the internet is fine, but after a while, the computer screen freezes.
  2. This happens to a few of my computers, both at home and at work.

  1. My workaround is to start the computers without the internet. The switch for the modem/ router is off.
  2. After 5 mins or so, then on the switch, the computers and internet work well.

  1. I wonder what is causing these recently?

  1. The computers work well without the modem/ router turned on.
Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Harry Phan 22,550 Reputation points Independent Advisor
    2026-06-19T07:13:29.6766667+00:00

    What you’re describing points to a network driver or service conflict that only shows up once the machines are online. When the router is off, Windows boots cleanly, but once the NIC initializes with active connectivity, a process tied to network discovery or endpoint security is hanging the system.

    This can be caused by outdated or corrupted network drivers, or by recent Windows updates that changed how certain services (like SMB, DNS client, or endpoint protection agents) interact with the stack.

    The best first step is to update the LAN driver from the motherboard or NIC vendor site rather than relying on Windows Update. If the issue persists, check Event Viewer under System for critical errors around the time of the freeze, especially entries from Netwtw, NDIS, or Tcpip. Also confirm that any antivirus or endpoint agent is current, since older builds can lock the system when the network stack comes up.

    If multiple machines in different locations show the same behavior, it’s likely tied to a recent Windows patch, so monitoring Microsoft’s release notes and hotfixes is important.

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  2. Frank Toh 0 Reputation points
    2026-06-19T04:31:48.78+00:00

    They are different sets of desktop computers both at work and at home

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