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i cannot receive emails

Anne-Marie Hutchings 20 Reputation points
2026-06-18T11:07:19.9333333+00:00

My hotmail account has stopped receiving emails in the inbox

Outlook | Windows | New Outlook for Windows | For home
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Sumit D - IA 170.7K Reputation points Independent Advisor
2026-06-18T11:45:00.89+00:00

Hi,

I assume there is adequate Storage space on your microsoft account, which you can verify at https://onedrive.live.com/?v=managestorage&sw=bypassConfig

If that is the case, please send an email from one of your other accounts to the Hotmail account. Let me know what bounce-back message is received for that account. This helps me understand what is going on.

I’m eager to hear back and work together to find a solution.

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  1. Sumit D - IA 170.7K Reputation points Independent Advisor
    2026-06-19T06:10:24.5766667+00:00

    Hi Anne,

    I see you marked no below my post.

    Could you please let me know the bounce back message?

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