The process of building custom applications and tools that interact with Microsoft SharePoint, including SharePoint Online in Microsoft 365.
Hello @Mcintosh, Rebecca
Based on my research, when the report shows InfoPath usage at the Content Type level, it doesn’t always mean there’s still an actual form you can find in the UI. In many cases, the content type was customized with InfoPath in the past, and SharePoint simply retains that “InfoPath-enabled” flag, even if the form itself is no longer visible or may have already been removed.
That’s likely why you’re seeing entries like template.doc/template.docx marked as enabled, but can’t locate a specific form to disable.
Instead of looking for a separate form, I’d suggest checking where that content type is being used (lists/libraries) and confirming whether any of them are still relying on a custom form. If not, you can usually reset the content type or the list back to the default form to remove the InfoPath dependency.
For better assistance, and if you have admin access, you may also consider opening a support ticket from the Microsoft 365 admin center so the support team can take a closer look at your specific environment. Since this is a user-to-user forum, we don’t have backend access to investigate or escalate further, but we’re always happy to share guidance based on experience and best practices.
Hope this helps, and feel free to share any updates
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