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How can I get Loop with Copilot and notebooks?

Elena Kalugina 0 Reputation points
2026-06-06T22:57:06.8933333+00:00

I upgraded to premium. Copilot told me I can use Loop with Copilot and notebooks. I have nothing of this cervises. I have wasted my time moving my files to Loop, and Copilot is constantly misleading and lying to me about Microsoft services. How can I get Loop with Copilot and notebooks?

Microsoft 365 and Office | Loop | For business
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  1. Vivian-HT 17,205 Reputation points Microsoft External Staff Moderator
    2026-06-07T01:17:10.98+00:00

    Dear @Elena Kalugina

    I’m sorry to hear you’re experiencing this issue. I understand how frustrating this can be. Please know you’re not alone in this, and I’ll do my best to help you.

    The availability of Copilot in Loop is not just dependent on following setup steps, but also on licensing and tenant configuration. For example, Microsoft officially requires a Microsoft 365 Copilot license (in addition to an eligible base license such as E3 or E5), and these licenses must be properly assigned by your organization before Copilot features will appear.

    For more information, please refer to this Microsoft Official Guide here: Compare Microsoft Loop, Copilot Pages, and Copilot Notebooks and Microsoft 365 Copilot plans for business

    To better assist you and narrow down the root cause, could you please provide a bit more detail about the situation?

    • What exact error message or behavior you’re seeing? and whether it affects just one user or multiple users.
    • If possible, screenshots or a short description of the steps leading up to the issue would also be very useful.
    • When you mention upgrading to “premium,” can you confirm the exact Copilot subscription you purchased?
    • Which Microsoft 365 subscription you’re currently using? For example, Microsoft 365 Business, E3, or E5?

    In the meantime, you can follow this article for instructions to enable Copilot in Microsoft Loop: How to use Copilot to Microsoft Loop for productivity?

    Disclaimer: This link is shared by community members for your convenience. It points to a third-party site that is not managed or verified by Microsoft. We can’t guarantee the quality, safety, or suitability of any content or software found there. Please review carefully and make sure you understand any potential risks before using it.

    Note: Please understand that as a forum moderator, my role is to provide general guidance and troubleshooting support. I don’t have access to internal systems or backend tools, and I appreciate your understanding of these limits.

    I hope the information shared is helpful. Thank you for your patience and understanding. I'm looking forward for your reply.

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  2. AI answer

    2026-06-06T22:57:18.1933333+00:00

    Loop with Copilot and Copilot Notebooks depend on both licensing and storage configuration. Having “Premium” alone is not enough; the account must meet the specific Copilot and Loop requirements, and some capabilities are still rolling out.

    Key points:

    1. Copilot in Loop requires a Copilot for Microsoft 365 plan
      • Copilot features in the Loop app for work or school accounts are only available with a Copilot for Microsoft 365 plan.
      • Copilot in Loop is not enabled by a Copilot Pro (consumer) plan and is not available for personal Microsoft accounts.
      • Without the correct Copilot for Microsoft 365 license, Loop will work, but Copilot inside Loop and Copilot Notebooks will not.
    2. Storage and service prerequisites
      • Copilot Pages and Copilot Notebooks are stored using SharePoint Embedded and OneDrive/SharePoint.
      • A SharePoint or OneDrive license (service plan) is required for full feature access to apps that store pages or components in OneDrive or SharePoint.
      • Copilot Pages require a OneDrive site to function. If a OneDrive site exists and the license is later removed, existing Copilot pages continue to work, but creating and using new content may be limited.
    3. Loop app and workspace availability
      • Loop workspaces and pages are part of Microsoft 365; access to creating new workspaces and managing members depends on the Microsoft 365 subscription.
      • Organizations that used the Loop app Public Preview in 2023 have a grace period until December 31, 2024 where all users can create workspaces and manage members. After that, capabilities depend on the specific Microsoft 365 plan.
    4. Copilot Notebooks behavior and limitations
      • Copilot Notebooks are part of Microsoft 365 Copilot and appear in OneNote and Loop; they do not require the Loop app itself to exist.
      • Copilot Notebooks:
        • Are grounded only in the notebook content and explicitly added references (no general web grounding).
        • Support specific file types only (.docx, .pptx, .xlsx, .pdf, .page, .loop, OneNote pages).
        • Currently have limitations such as no image generation, no charts/graphs, and a cap on the first 100 references used for grounding.
      • Copilot Notebooks do not use user data to train the large language model.
    5. How Loop, Copilot Pages, and Copilot Notebooks work together
      • Copilot Pages and Notebooks are surfaced through Loop:
        • Copilot Pages show up in the Loop app and can be edited there.
        • Loop workspaces can include Copilot Pages and Copilot Notebooks.
        • Copilot Notebooks can be created from Loop, OneNote, or Copilot Chat, and are portable across Microsoft 365 apps.
    6. What to verify with the organization admin Because the environment is a business tenant, an admin must confirm:
      • That the account has an appropriate Microsoft 365 plan that includes:
        • SharePoint and OneDrive service plans.
        • Copilot for Microsoft 365 (not just Copilot Pro) if Copilot in Loop and Copilot Notebooks are expected.
      • That Loop and Copilot features are not disabled by policy.
      • That a OneDrive site is provisioned for the account.

    If the correct Copilot for Microsoft 365 license and storage prerequisites are not assigned, Loop will appear without Copilot, and Copilot Notebooks may not be available, even though Copilot in other apps suggests they are.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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