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Windows 11 taskbar and file icons missing for system apps only

Ivan 45 Reputation points
2026-06-03T22:58:26.01+00:00

Hello,

I am using

Microsoft Windows 11 Pro,
version 10.0.26200, build 26200.

The issue affects icons for Windows/system apps only. On the Windows 11 taskbar, icons are missing or blank for built-in/system apps such as Snipping Tool, Notepad, Calculator, Windows PowerShell, and similar Microsoft apps.

Third-party installed apps, such as Google Chrome, display their taskbar icons correctly.

The issue also appears in File Explorer. In Details view, files associated with default Windows apps do not show their file-type icons. For example, .txt files associated with Notepad do not have visible icons. However, files associated with third-party apps do show icons correctly, for example .mp4 files associated with VLC.

The icons are visible in the Start menu and Windows Search. The affected apps also open and work normally. The issue appears to be with icon display only, not with launching the apps.

This issue appears to be specific to my regular user account. If I sign out and log in with an administrator account on the same PC, the problem does not occur there. My regular account is a local account.

What I have already tried:

  • Searched online for the same or similar issue.
  • Tried clearing/rebuilding the icon cache.
  • Tried multiple suggested fixes from ChatGPT, Gemini, and Claude.
  • Tried suggestions ranging from manually deleting cache/icon files to making registry changes with PC reboot .
  • None of the attempted fixes resolved the issue.

Because the issue happens only under one Windows user profile and not under the administrator account, I suspect it may be related to a per-user icon cache, user profile corruption, per-user app registration, or file association/icon handler settings for Microsoft Store/system apps.

I would like help identifying the root cause and fixing the missing icons without creating a new Windows user profile if possible.

PS C:\Users\
HotFixID  Description     InstalledOn           InstalledBy
--------  -----------     -----------           -----------
KB5092762 Security Update 5/13/2026 12:00:00 AM NT AUTHORITY\SYSTEM
KB5089549 Security Update 5/13/2026 12:00:00 AM NT AUTHORITY\SYSTEM
KB5087051 Update          5/13/2026 12:00:00 AM NT AUTHORITY\SYSTEM
KB5054156 Update          2/24/2026 12:00:00 AM NT AUTHORITY\SYSTEM
KB5054273 Update          9/26/2025 12:00:00 AM NT AUTHORITY\SYSTEM
KB5050575 Update          9/26/2025 12:00:00 AM NT AUTHORITY\SYSTEM
KB5065847 Update          9/26/2025 12:00:00 AM NT AUTHORITY\SYSTEM

Thank you.

Screenshot 2026-06-04 015914

Windows for home | Windows 11 | Desktop, Start, and personalization | Task Bar

Answer recommended by moderator

Ivan 45 Reputation points
2026-06-05T08:32:40.08+00:00

Hello, yes.

reg delete "HKCU\Software\Classes\.png\shellex\{E357FCCD-A995-4576-B01F-234630154E96}" /f

this is a fix for that issue

Thank you

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  1. Clary-N 12,045 Reputation points Microsoft External Staff Moderator
    2026-06-04T05:12:50.9933333+00:00

    Please note that our forum is a public platform, and we will modify your question to hide your personal information in the description. Kindly ensure that you hide any personal or organizational information the next time you post an error or other details to protect personal data.


    Hi Ivan,

    Thank you for the detailed description and for outlining the troubleshooting steps you’ve already tried.

    Based on your findings, the key detail here is that the issue only occurs in one user profile and affects built-in Windows apps, while third-party apps display their icons correctly. This strongly suggests that the problem is related to a profile-level configuration or app registration issue, rather than a system-wide problem.

    A good next step would be to perform a clean boot to rule out any third-party services or background applications that might be interfering with how icons are displayed. You can do this by pressing Windows + R, typing msconfig and pressing Enter. In the Services tab, select Hide all Microsoft services, then choose Disable all. After that, go to the Startup tab, open Task Manager, and disable all startup items. Restart your PC and check if the issue persists. If the icons return in this state, it would indicate that a background application is contributing to the issue.

    *Disclaimer: A "clean boot" starts Windows with a minimal set of drivers and startup programs. It helps to determine whether a background service is interfering with your game or program and to isolate the cause of a problem. 

    These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step so that it will help you get back on track. 

    If the problem continues even after a clean boot, the next recommended step is to perform an in-place upgrade (repair install) of Windows 11. This process reinstalls the core Windows components and refreshes app registrations while keeping your personal files, installed applications, and settings intact. You can download the installer from the official Microsoft site at Download Windows 11. Once downloaded, run setup.exe, choose the option to keep personal files and apps, and follow the on-screen instructions to complete the repair.

    *Disclaimer: Let’s try performing an in-place install or in-place upgrade which will refresh your Windows files and operating system without removing files or applications. That being said, we always recommend that if you have important data, you should back it up before making large system changes. If you want to back up your data first, please do so. Once you are done backing up, you can follow the steps in the following guides: How to run In-place upgrade in Windows 11 - Microsoft Q&A 

    This step is recommended because, when an issue is isolated to a single user profile but affects multiple system components such as the taskbar and File Explorer, it often indicates deeper inconsistencies that are not fully resolved by standard troubleshooting. A repair install is the most reliable non-destructive way to address this.

    I hope this helps point you in the right direction. If you notice any changes after trying these steps, feel free to share the results. I’d be glad to continue assisting.


    If you have extra questions about this answer, please click "Comment".  

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