Uncover Camera

Try these steps in order on the Dell Pro 14:

1. Check physical camera cover or slider
   • Look closely at the bezel around the camera above the screen for a small slider or shutter.
   • Slide it fully open; even a partially closed shutter can cause a “camera is covered” message.
2. Check keyboard camera key / Fn key
   • Inspect the function keys (F1–F12) for a camera icon.
   • Press that key once. If nothing changes, press Fn + [camera key] to toggle the webcam on.
3. Test the camera in the Windows Camera app
   • Select Start > Camera and see if the preview works.
   • If the camera works here but not in other apps, adjust the settings in the specific app.
4. Check Windows updates and restart
   • Go to Start > Settings > Windows Update > Check for updates.
   • If available, install any Optional updates related to the camera, then restart the device.
   • After restart, open Start > Camera again and test.

If the problem persists after these steps, test the camera with another app and, if needed, run the camera troubleshooter from Settings > System > Troubleshoot > Other troubleshooters > Camera > Run.

References:

• Camera doesn't work in Windows
• my camera does not function in windows - Microsoft Q&A
• my camera is not listed under device manager camera is not listed and it's not under imaging devices - Microsoft Q&A