where is microsoft repairs
My Microsoft surface screen is coming off
My Microsoft surface screen is popping out I need help
Surface | Other
4 answers
Sort by: Most helpful
-
Mary Iffrig 0 Reputation points
2026-06-18T18:25:36.56+00:00 my physical screen is lifting it is bowed
-
Barb Bowman 80,795 Reputation points MVP Volunteer Moderator2025-06-29T13:41:46.0833333+00:00 which exact model Surface do you have? if the screen is lifting, see https://www.ifixit.com/News/32723/got-a-surface-book-or-surface-pro-4-watch-out-for-screen-bulging-batteries and https://answers.microsoft.com/en-us/surface/forum/all/expanding-battery-issuebulging-screen-on-my/4ad3abfc-5274-4987-9743-1dfb15465f2c
-
Jack-Bu 6,775 Reputation points Microsoft External Staff Moderator
2025-06-03T08:18:05.2266667+00:00 Hi Samie Martinez,
Thank you for reaching out through the Microsoft Q&A forum.
Regarding your description of the screen "popping out," could you kindly clarify whether you are referring to:
- The physical screen detaching from the device, or
- The display flickering or flashing continuously?
If the issue is hardware-related, we recommend contacting your nearest Microsoft Surface support center or authorized service provider, as it may involve hardware compatibility or a specific component failure.
If it seems to be software-related, you might try performing a forced restart by holding down the power button until the device restarts. In some cases, this can resolve temporary glitches based on our experience. However, if the issue persists, we suggest bringing your device to a warranty service center for further inspection.
We hope the details provided will assist you effectively.
If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.